Received: from relay.svrthree.co.za ([178.33.6.204]:52837 helo=relay.ct-serv.co.za) by stodi.digitalkingdom.org with esmtp (Exim 4.80.1) (envelope-from ) id 1XhcdQ-0002PV-6O for lojban@lojban.org; Fri, 24 Oct 2014 04:02:26 -0700 DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=key1; d=dnprvs.co.za; h=Date:From:Reply-To:Message-ID:List-Unsubscribe:MIME-Version:Content-Type:Content-Transfer-Encoding:To:Subject; bh=aOuvOx016hOg0R3OgNFaaMOpEsw=; b=XLR5kY83FRR47vdQDzsIaNVbFYOVR9rqlHtYd8jAF1vnhoJ0Qv6TaYkMZYKB7Dx3KEowSA11bjhT pE+xE03IqpTwmZKyI1NYE/9vxUtVq5uuYf6klsLFDZV6+ZHWSb+7FKvKCavjgC5eT9nbBnorb0GP VvbjWCJCn2DZg+WwlWA= Received: by relay.ct-serv.co.za id h98oro0001gq for ; Fri, 24 Oct 2014 13:02:05 +0200 (envelope-from ) Date: Fri, 24 Oct 2014 11:02:05 +0000 From: Imsimbi Reply-To: Imsimbi Message-ID: <3e056a1c841e982b165658ad191ddb25@mail-cpt.in> X-Priority: 3 X-Mw-Campaign-Uid: do556nwtok818 X-Mw-Subscriber-Uid: mq664pe7wz0b4 List-Unsubscribe: X-Mw-Mailer: PHPMailer MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_6e780fd9404cc099368b05cafc2f5c54" Content-Transfer-Encoding: 8bit To: "lojban@lojban.org" Subject: Human Resource Management & Labour Relations X-Spam-Score: 0.5 (/) X-Spam_score: 0.5 X-Spam_score_int: 5 X-Spam_bar: / X-Spam-Report: Spam detection software, running on the system "stodi.digitalkingdom.org", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see @@CONTACT_ADDRESS@@ for details. Content preview: Unsubscribe me from this list http://relaysa.mail-za.in/index.php/lists/qy482v33sedcc/unsubscribe/mq664pe7wz0b4/do556nwtok818 | View this mail in your browser http://relaysa.mail-za.in/index.php/campaigns/do556nwtok818/web-version/mq664pe7wz0b4 [...] Content analysis details: (0.5 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: imsimbi.co.za] 1.7 URIBL_DBL_SPAM Contains an URL listed in the DBL blocklist [URIs: mail-za.in] 0.7 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid --b1_6e780fd9404cc099368b05cafc2f5c54 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 8bit Unsubscribe me from this list http://relaysa.mail-za.in/index.php/lists/qy482v33sedcc/unsubscribe/mq664pe7wz0b4/do556nwtok818 | View this mail in your browser http://relaysa.mail-za.in/index.php/campaigns/do556nwtok818/web-version/mq664pe7wz0b4 Imsimbi Training is an Accredited Training Provider with Services Seta, number 2147. Imsimbi Training is a Level 2 Contributor BBBEE company. In house training at discounted rates for groups can be provided where 6 or more learners are interested in attending. Training can be customised to suit your requirements. The training course can be offered in all centres throughout South Africa. "What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others that will determine the significance of the life we lead." NELSON MANDELA CONTACT DETAILS Tel: 011 678-2443 Fax: 011 678-6496 Website: www.imsimbi.co.za http://www.imsimbi.co.za/ Julius: Julius@imsimbi.co.za Proudly Presents HUMAN RESOURCE MANAGEMENT & LABOUR RELATIONS THIS COURSE IS ACCREDITED WITH THE SERVICES SETA AND COVERS UNIT STANDARDS 12140 AT NQF LEVEL 5 WORTH 9 CREDITS; 252034 AT NQF LEVEL 5 WORTH 8 CREDITS; 114274 AT NQF LEVEL 5 WORTH 8 CREDITS AND 10985 AT NQF LEVEL 6 WORTH 5 CREDITS 5 DAY COURSE: DATE CITY VENUE WEBSITE PRICE 17 - 21 November 2014 JNB 225 on Kessel www.imsimbi.co.za http://www.imsimbi.co.za/ R7,000.00 17-21 November 2014 CPT Fountains Hotel www.fountainshotel.co.za http://www.fountainshotel.co.za/ R7,000.00 24 - 28 November 2014 DBN Villa Siesta - R7,000.00 ALL PRICES EXCLUDE VAT LEARNER OUTCOMES: THIS FIVE-DAY WORKSHOP WILL ADDRESS: * The latest trends in the human resources field and the changing role of the human resources professional * An overview of Labour legislation in South Africa including the Employment Equity Act, the Labour Relations Act, The BCEA, The Skills Development Act, BBBEE scorecard * Recruitment and selection processes: * How to write job specifications and identify core competencies * Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques * Performance management: * How to make performance appraisals an effective and cooperative process * The detailed processes involved in performance management * Skills development and training * The BBBEE scorecard requirements * Discipline in the workplace * How to chair a disciplinary hearing * How to initiate or prosecute a disciplinary hearing LEARNER OUTCOMES: MODULE 1RECRUITMENT AND SELECTION This module will help teach participants how to: * Analyze the costs incurred by an organization when a wrong hiring decision is made * Develop a fair and consistent interviewing process for selecting employees * Prepare better job advertisements and use a variety of markets * Develop a job analysis and position profile * Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident technique) interview questions * Develop competency based interview techniques * Effectively interview difficult applicants * Check references more effectively * Understand the legislative implications of the Employment Equity Act that can affect the recruitment process MODULE 2: PERFORMANCE MANAGEMENT OBJECTIVES: Recognise and comprehend performance management definitions and techniques. Integrate performance management within the overall management of an organisation. Be enabled to guide the implementation of a performance management system and be enabled to conduct performance appraisals. OVERVIEW: Upon completing this module, the participants should: * Be familiar with performance management definitions and concepts * Understand the purpose of performance management and how this fits into the overall management of an organisation * Have the skills to avoid key pitfalls associated with the implementation of a performance management s * Understand the comparative advantages of different performance evaluation techniques * be confident to: * set performance goals * set key performance indicators * train staff to give developmental feedback * conduct performance appraisals and reviews * Understand the critical success factors in introducing a performance management system MODULE OUTLINE: * Familiarisation with performance management definitions and concepts; * Understand the purpose of performance management and how this fits into the overall management of an organisation; * Looking at different types of performance management systems * Purposes and Challenges to performance management * Integrating performance management with general management competencies including: * Performance agreements * Drawing up Job Profile * Avoid the key pitfalls associated with the implementation of a performance management system; * Main phases and steps of problem solving processes * Understand the comparative advantages of different performance evaluation techniques * Success and failure factors * Setting Performance goals; * Setting Performance indicators; * Training staff to give developmental feedback; * Conducting performance appraisals and reviews. * Understand the critical success factors in introducing a performance management system * Evaluation and review for staff and management MODULE 3: TRAINING AND SKILLS DEVELOPMENT MODULE OUTLINE * The Skills Development Act * Workplace skills plans * Claiming from the Setas * Setas and the national qualifications framework * Conducting a training needs analysis * Drawing up a training plan for your organization * Different forms of training * Evaluating effective training MODULE 4: BROAD BASED BLACK ECONOMIC EMPOWERMENT MODULE OUTLINE * The BBBEE scorecard * The revisions to the scorecard from 2014 * The 5 criteria: * Ownership * Management Control * Skills Development * Enterprise and supplier development * Socio-economic development MODULE 5 PROVIDE AN OVERVIEW OF THE BASIC CONDITIONS OF EMPLOYMENT ACT MODULE OUTLINE * Provide a detailed overview and application of the Basic Conditions of Employment Act including: * Regulation of working time * Overtime, Sundays and Public Holidays * Lunch breaks * Rest periods * Annual Leave * Family Responsibility Leave * Maternity Leave * Night duty requirements * Notice periods MODULE 6 LABOUR RELATIONS INITIATE (PROSECUTE) A DISCIPLINARY HEARING: * Misconduct in the workplace * Disciplinary code * Examples of misconduct * Verbal warning and written warnings * Identifying and classifying transgressions * Drawing up the charges appropriately and correctly * Notifying employees of a disciplinary hearing correctly * Prosecuting your case * Understanding the principles of the law of evidence * Applying the principles of the law of evidence * Evidence that is admissable and inadmissible * Cross examination techniques * Rules of case presentation * Leading evidence * Cross examination techniques * How to present closing arguments * Investigations & gathering information * Collating the information in date order * Evaluating the evidence * Types of evidence * Prima facie evidence * Circumstantial evidence * Corroborating evidence * Video evidence, sms's, photographs * Documentary evidence * Loco inspections * Preparing the witnesses * Preparing questions for the witnesses * Overview of relevant case law * Relevant sections of labour legislation * Codes of good practice MODULE 7 CHAIR A DISCIPLINARY HEARING – FAIR PROCEDURE This module enables delegates to conduct proper disciplinary hearings and to administer disciplinary principles in a fair and consistent manner. It will lead delegates through the required procedural and substantive aspects pertaining to disciplinary action.      MODULE OUTLINE: CHAIRING A HEARING: * How to draft the allegations/charges / notice to attend a hearing * Understand all fairness and equity principles * Create a better understanding of required procedures during hearings * Preparation for the hearing * Procedure and conduct during the disciplinary hearing * Procedure and conduct during the appeal hearing * Be able to prepare for such hearings * Understanding and complying with the duty to keep record * Chairing the hearing * Conducting and managing the hearing * Implement procedure to handle non-dismissible offences. * Hear pleadings * Mitigating & aggravating circumstances * Take a decision as to sanction. * Inform employee of and record decisions. * Ensure that proceedings and decisions are recorded * Fun Role Play of a Disciplinary Hearing * Public Course Schedule for October to December 2014 Public Course Schedule for October to December 2014 All Imsimbi Courses indicated with unit standards in this schedule have accreditation with the Services Seta PLEASE NOTE THAT ALL PRICES EXCLUDE VAT COURSE UNIT STANDARDS LOCATION OCT NOV DEC PRICE EX VAT Advanced Monitoring & Evaluation 243811 L5 credits 7 252034 L5 credits 8 252032 L5 credits 8 Jhb 3-7 R7,000 CT 24-28 Dbn Advanced Project Management Incl. MS Projects 243811 L5 credits 7 252022 L5 credits 8 Jhb 3-7 R7,000 CT 10-14 Dbn 27-31 Advanced Report Writing 12153 L4 credits 5 110023 L4 credits 6 Jhb 25-28 R5,500 CT 11-14 Dbn 27-30 Assertiveness 252031 L5 credits 4 Jhb 6-7 4-5 R3,900 CT 6-7 Dbn 13-14 Assessor Training 115753 L5 credits 15 Jhb 24-27 R4,500 CT 25-28 Dbn 18-21 Best Practice in Quality Management 252024 L5 credits 4 Jhb 20-21 R3,900 CT 13-14 Dbn 16-17 Business Administration Services FETC 12 Month Programme Modules 1-6 61595 (L.P.35928) L4 credits 140 Jhb 13-17 Module 2 27-31 Module 1 1-5 Module 3 8-12 Module 2 R18,000 CT 20-24 Module 2 27-31 Module 1 8-12 Module 3 1-5 Module 2 Call Centre & Customer Service 14348 L2 credits 3 Jhb 28 R2,000 CT 24 Dbn 14 Change Management 252021 L5 credits 8 Jhb 30-31 R3,900 CT 6-7 Dbn 27-28 Conflict Management and Negotiation Skills 114226 L5 credits 8 Jhb 19-21 R5,100 CT 3-5 Dbn 26-28 Corporate Governance 252042 L5 credits 5 Jhb 17 R2,000 CT 31 Dbn Customer Service Excellence for Managers ISO aligned 10052 L5 credits 6 Jhb 13-14 R3,900 CT 27-28 Dbn 11-12 Data & Records Management 110009 L4 credits 4 Jhb 13-14 R3,900 CT Dbn 4-5 Diversity Management 252043 L5 credits 6 Jhb 3 - 4 R3,900 CT 20-21 Dbn 13-14 Effective Business Writing Skills 12153 L4 credits 5 12155 L4 credits 5 Jhb 1-3 1-3 R5,100 Pta 19-21 CT 8-10 1-3 Dbn 22-24 1-3 Effective Disciplinary Hearings 10985 L6 credits 5 11286 L5 credits 8 Jhb 3 - 5 R5,100 CT 10-12 Dbn Effective Disciplinary Hearings for Chairpersons 10985 L6 credits 5 Jhb 23-24 R3,900 CT 16-17 Dbn Effective Disciplinary Hearings for Initiators 11286 L5 credits 8 Jhb 1-2 R3,900 CT 27-28 Dbn 4-5 Effective Sales 10047 L5 credits 5 Jhb 13-14 1-2 R3,900 CT 6-7 11-12 Dbn 13-14 Emotional Intelligence & Personal Mastery 252031 L5 credits 4 Jhb 12-14 R5,100 Pta 8-10 CT 12-14 Dbn 10-12 Facilitation Skills 117871 L5 Credits10 Jhb 27-29 R4,500 CT 13-15 Dbn 20-22 Finance For Non Financial Managers 242810 L4 credits 6 252040 L5 credits 8 Jhb 15-17 8-10 R5,500 CT 8-10 1-3 Dbn 8-10 Financial Management for Professionals Module 5: MDP 252042 L5 credits 5 252044 L5 credits 6 252036 L5 credits 6 252040 L5 credits 8 Jhb R7,000 CT Dbn Frontline Customer Service 10052 L5 credits 6 Jhb 24 11 R2,000 CT 2 5 Dbn 11 HIV/AIDS Peer Educator 8555 L4 credits 4 Jhb 3-5 R3,500 CT 17-19 Dbn 24-26 HIV/AIDS Workplace Management 252033 L5 credits 8 Jhb 20-22 R3,500 CT 29-31 Dbn 13-15 Human Resources Management and Labour Relations 12140 L5 credits 9 252034 L5 credits 8 114274 L5 credits 8 10985 L6 credits 5 Jhb 17-21 R7,000 CT 17-21 Dbn 24-28 Interpersonal Skills 252027 L5 credits 6 Jhb 16 R2,000 CT 20 Dbn 21 Innovation & Creative Thinking 252020 L5 credits 6 Jhb 20-21 R3,900 CT 13-14 Dbn 20-21 Labour Relations & Effective Discipline 10985 L6 credits 5 114274 L5 credits 8 Jhb 19-21 R5,100 CT 19-21 Dbn 24-26 Life Skills 252031 L5 credits 4 Jhb 13-15 R4,800 CT Dbn 6-8 Management and Leadership Development 120300 L5 credits 8 15224 L5 credits 4 Jhb 8-10 R5,500 CT 1-3 Dbn 10-12 Management Development Programme National Certificate in General Management Module 1-6 February - November NQF L5 Qual. No. 59201 Programme no. 60269 164 credits JHB 6-10 Module 1 24-28 Module 3 1-5 Module 2 R28,500 CT 6-10 Module 1 3-7 Module 3 8-12 Module 2 Managing Poor Performance and Medical Incapacity 252034 L5 credits 8 Jhb 30-31 R3,900 CT 30-31 Dbn Meeting & Minute Management 242816 L4 credits 5 Jhb 17-18 R3,900 CT 10-11 Dbn 9-10 Mentoring and Coaching 252035 L5 credits 8 Jhb 10-12 R5,100 CT 24-26 Dbn 24-26 Moderator Training 115759 L6 credits 10 Jhb 2-5 R4,500 CT 9-12 Monitoring and Evaluation 252034 L5 credits 8 252032 L5 credits 8 Jhb 20-22 3-5 R5,100 CT 3-5 Dbn 3-5 Negotiation Skills 117853 L5 credits 8 Jhb 6-7 R4,200 CT 24-25 Dbn 23-24 Negotiation Skills for Wage Negotiators 117853 L5 credits 8 Jhb 22-23 R4,200 CT 27-28 Dbn 17-19 Office Management 110009 L4 credits 4 Jhb 24-25 R3,900 CT 20-21 Dbn 24-25 Operations Management 252032 L5 credits 8 Jhb 16-17 R3,900 CPT 13-14 Dbn 9-10 Performance Management 252034 L5 credits 8 Jhb 10-11 R3,900 CT 8-9 Dbn 27-28 Personal Assistant 13929 L3 credits 3 12153 L4 credits 5 Jhb 8-10 8-10 R5,100 CT 5-7 Dbn 5-7 Personal Mastery 252031 L5 credits 4 Jhb 24 R2,000 CT 12 Dbn 31 Presentation and Communication Skills 8647 L5 credits 10 Jhb 23-24 11-12 R3,900 Pta 6-7 CT 27-28 4-5 Dbn 2-3 4-5 Problem Solving & Decision Making 242817 L4 credits 8 Jhb 24-25 R3,900 CT 10-11 Dbn 20-21 Professional Team Development Module 1 MDP 252027 L5 credits 6 252037 L5 credits 6 252043 L5 credits 6 252020 L5 credits 6 12433 L5 credits 8 Jhb 6-10 R7,000 CT 6-10 Professional Conflict & Change Management Module 2 MDP 264408 L5 credits 3 252021 L5 credits 8 117853 L5 credits 8 114226 L5 credits 8 Jhb 1-5 R7,000 CT 8-12 Professional Human Resources Management Module 3 MDP 252029 L5 credits 8 252034 L5 credits 8 12140 L5 credits 9 Jhb 24-28 R7,000 CT 3-7 Professional Management & Leadership Development Module 4 MDP 120300 L5 credits 8 15224 L5 credits 4 252035 L5 credits 8 252026 L5 credits 6 Jhb R7,000 CT Professional Results-based Management - Planning, Monitoring & Evaluations Module 6 MDP 252022 L5 credits 8 252032 L5 credits 8 252024 L5 credits 4 252025 L5 credits 8 Jhb R7,000 CT Project Management 120372 L4 credits 5 120379 L4 credits 8 Jhb 17-19 3-5 R5,500 Pta 8-10 CT 22-24 8-10 Dbn 1-3 1-3 Public Finance Management 242810 L4 credits 6 252040 L5 credits 8 Jhb 27-29 R5,500 Pta 3-5 CT Dbn 13-15 Quality & Customer Service 10052 L5 credits 6 Jhb 30-31 11-12 R3,900 CT 8-9 Dbn 4-5 Reception & Telephone Etiquette 13928 L3 credits 4 Jhb 2-3 R3,900 CT 6-7 4-5 Dbn 9-10 Recruitment and Selection 12140 L5 credits 9 Jhb 17-18 R3,900 CT 4-5 Dbn 6-7 Report Writing 12153 L4 credits 5 110023 L4 credits 6 Jhb 17-19 R5,100 Pta 27-29 CT 17-19 Dbn 1-3 Research Methodology & Report Writing 110023 L4 credits 6 12153 L4 credits 5 Jhb 6-8 R5,100 CT Dbn Risk Management 252025 L5 credits 8 Jhb 4-5 R3,900 CT 13-14 Dbn 11-12 School Management Teams Leadership Development 120300 L5 credits 8 15224 L5 credits 4 Jhb R5,100 CT 26-28 Dbn 20-22 Scientific Report Writing 110023 L4 credits 6 12153 L4 credits 5 Jhb 10-12 R5,100 CT Dbn 8-10 Skills Development & Training Management 252029 L5 credits 8 Jhb 20-21 R3,900 CT Dbn 23-24 Stock Management 13945 L4 credits 2 Jhb R2,000 CT 20 Dbn 1 Strategic Planning and Change Management 15219 L5 credits 4 115407 L5 credits 8 Jhb 27-29 R5,100 CT 8-10 Dbn 6-8 Stress Management 15096 L5 credits 5 Jhb 9 R2,000 CT 3 21 Dbn 13 Supervisory Management 14667 L4 credits 10 Jhb 20-22 26-28 R5,100 Pta 12-14 CT 27-29 10-12 Dbn 6-8 8-10 Team Building 252037 L5 credits 6 Jhb 10 1 R2,000 CT 3 8 Dbn 17 Team Leader 252037 L5 credits 6 Jhb 10-12 R5,100 CT 1-3 Dbn Technical Report Writing 12153 L4 credits 5 110023 L4 credits 6 Jhb 13-15 R5,100 CT 15-17 Dbn Telephone Etiquette 7790 L3 credits 3 Jhb 12 R2,000 CT 3 4 Dbn 20 12 Television and Radio Interviewing Skills Jhb 12 R5,300 CT 7 Time Management 15234 L5 credits 4 Jhb 6-7 R3,900 CT 11-12 Dbn Women in Management 15224 L5 credits 4 Jhb 1-3 R5,100 CT 17-19 Dbn 3-5 ALL PRICES EXCLUDE VAT If the above dates don't fit your diary please let us know so that we can give you future dates. We need a minimum of 5 delegates for a public course to proceed. In-house prices and Course Profiles will be forwarded on request. If you are interested in attending a course please send an email to the email addresses AS ABOVE, OR CONTACT VIA TELEPHONE AS ABOVE. FOR YOUR ONLINE BOOKING, VISIT OUR WEBSITE:  WWW.IMSIMBI.CO.ZA HTTP://WWW.IMSIMBI.CO.ZA http://relaysa.mail-za.in/index.php/lists/qy482v33sedcc/unsubscribe/mq664pe7wz0b4/do556nwtok818 --b1_6e780fd9404cc099368b05cafc2f5c54 Content-Type: text/html; charset=us-ascii Untitled
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Imsimbi Training is an Accredited Training Provider with Services Seta, number 2147.
Imsimbi Training is a Level 2 Contributor BBBEE company.

In house training at discounted rates for groups can be provided where 6 or more
learners are interested in attending. Training can be customised to suit your requirements.
The training course can be offered in all centres throughout South Africa.



“What counts in life is not the mere fact that we have lived.
It is what difference we have made to the lives of others that will determine the significance of the life we lead.”

Nelson Mandela
 

CONTACT DETAILS
Tel: 011 678-2443 Fax: 011 678-6496
Website: www.imsimbi.co.za
Julius: Julius@imsimbi.co.za
 
Proudly Presents
Human Resource Management & Labour Relations
 
This course is accredited with the Services Seta and covers unit standards 12140 at NQF Level 5 worth 9 credits; 252034 at NQF Level 5 worth 8 credits; 114274 at NQF Level 5 worth 8 credits and 10985 at NQF Level 6 worth 5 credits

5 Day course:
 
Date City Venue Website Price
17 – 21 November 2014 JNB 225 on Kessel www.imsimbi.co.za R7,000.00
17-21 November 2014 CPT Fountains Hotel www.fountainshotel.co.za R7,000.00
24 - 28 November 2014 DBN Villa Siesta - R7,000.00
 
All prices exclude VAT
 
Learner Outcomes:
 

This five-day workshop will address:

  • The latest trends in the human resources field and the changing role of the human resources professional
  • An overview of Labour legislation in South Africa including the Employment Equity Act, the Labour Relations Act, The BCEA, The Skills Development Act, BBBEE scorecard
  • Recruitment and selection processes:
  • How to write job specifications and identify core competencies
  • Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
  • Performance management:
  • How to make performance appraisals an effective and cooperative process
  • The detailed processes involved in performance management
  • Skills development and training
  • The BBBEE scorecard requirements
  • Discipline in the workplace
  • How to chair a disciplinary hearing
  • How to initiate or prosecute a disciplinary hearing
 
Learner Outcomes:
 

Module 1

Recruitment and Selection

This module will help teach participants how to:

  • Analyze the costs incurred by an organization when a wrong hiring decision is made
  • Develop a fair and consistent interviewing process for selecting employees
  • Prepare better job advertisements and use a variety of markets
  • Develop a job analysis and position profile
  • Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident technique) interview questions
  • Develop competency based interview techniques
  • Effectively interview difficult applicants
  • Check references more effectively
  • Understand the legislative implications of the Employment Equity Act  that can affect the recruitment  process

Module 2:

Performance Management

Objectives:

Recognise and comprehend performance management definitions and techniques.
Integrate performance management within the overall management of an organisation. Be enabled to guide the implementation of a performance management system and be enabled to conduct performance appraisals.

Overview:

Upon completing this module, the participants should:

  • Be familiar with performance management definitions and concepts
  • Understand the purpose of performance management and how this fits into the overall management of an organisation
  • Have the skills to avoid key pitfalls associated with the implementation of a performance management s
  • Understand the comparative advantages of different performance evaluation techniques
  • be confident to:
    • set performance goals
    • set key performance indicators
    • train staff to give developmental feedback
    • conduct performance appraisals and reviews
    • Understand the critical success factors in introducing a performance management system

Module outline:

  • Familiarisation with performance management definitions and concepts;
  • Understand the purpose of performance management and how this fits into the overall management of an organisation;
  • Looking at different types of performance management systems
  • Purposes and Challenges to performance management
  • Integrating performance management with general management competencies including:
  • Performance agreements
  • Drawing up Job Profile
  • Avoid the key pitfalls associated with the implementation of a performance management system;
  • Main phases and steps of problem solving processes
  • Understand the comparative advantages of different performance evaluation techniques
  • Success and failure factors
  • Setting Performance goals;
  • Setting Performance indicators;
  • Training staff to give developmental feedback;
  • Conducting performance appraisals and reviews.
  • Understand the critical success factors in introducing a performance management system
  • Evaluation and review for staff and management
Module 3:

Training and skills development
Module Outline

  • The Skills Development Act
  • Workplace skills plans
  • Claiming from the Setas
  • Setas and the national qualifications framework
  • Conducting a training needs analysis
  • Drawing up a training plan for your organization
  • Different forms of training
  • Evaluating effective training

Module 4:

Broad based black economic empowerment
Module Outline

  • The BBBEE scorecard
  • The revisions to the scorecard from 2014
  • The 5 criteria:
  • Ownership
  • Management Control
  • Skills Development
  • Enterprise and supplier development
  • Socio-economic development

Module 5

Provide an overview of the Basic Conditions of Employment Act
Module Outline

  • Provide a detailed overview and application of the Basic Conditions of Employment Act including:
  • Regulation of working time
  • Overtime, Sundays and Public Holidays
  • Lunch breaks
  • Rest periods
  • Annual Leave
  • Family Responsibility Leave
  • Maternity Leave
  • Night duty requirements
  • Notice periods 

Module 6

Labour Relations
Initiate (Prosecute) a Disciplinary Hearing:

  • Misconduct in the workplace
  • Disciplinary code
  • Examples of misconduct
  • Verbal warning and written warnings
  • Identifying and classifying transgressions
  • Drawing up the charges appropriately and correctly
  • Notifying employees of a disciplinary hearing correctly
  • Prosecuting your case
  • Understanding the principles of the law of evidence
  • Applying the principles of the law of evidence
  • Evidence that is admissable and inadmissible
  • Cross examination techniques
  • Rules of case presentation
  • Leading evidence
  • Cross examination techniques
  • How to present closing arguments
  • Investigations & gathering information
  • Collating the information in date order
  • Evaluating the evidence
  • Types of evidence
  • Prima facie evidence
  • Circumstantial evidence
  • Corroborating evidence
  • Video evidence, sms’s, photographs
  • Documentary evidence
  • Loco inspections
  • Preparing the witnesses
  • Preparing questions for the witnesses
  • Overview of relevant case law
  • Relevant sections of labour legislation
  • Codes of good practice

Module 7

Chair a Disciplinary Hearing – Fair Procedure
This module enables delegates to conduct proper disciplinary hearings and to administer disciplinary principles in a fair and consistent manner. It will lead delegates through the required procedural and substantive aspects pertaining to disciplinary action. 

    
Module outline:

Chairing a hearing:

  • How to draft the allegations/charges / notice to attend a hearing
  • Understand all fairness and equity principles
  • Create a better understanding of required procedures during hearings
  • Preparation for the hearing
  • Procedure and conduct during the disciplinary hearing
  • Procedure and conduct during the appeal hearing
  • Be able to prepare for such hearings 
  • Understanding and complying with the duty to keep record
  • Chairing the hearing 
  • Conducting and managing the hearing
  • Implement procedure to handle non-dismissible offences.
  • Hear pleadings
  • Mitigating & aggravating circumstances
  • Take a decision as to sanction.
  • Inform employee of and record decisions.
  • Ensure that proceedings and decisions are recorded
  • Fun Role Play of a Disciplinary Hearing
  • Public Course Schedule for October to December 2014
 
Public Course Schedule for October to December 2014
 
All Imsimbi Courses indicated with unit standards in this schedule have accreditation with the Services Seta
 
Please note that all prices exclude VAT
 

Course

Unit Standards

Location

Oct

Nov

Dec

Price ex vat

Advanced Monitoring & Evaluation

243811 L5 credits 7
252034 L5 credits 8
252032 L5 credits 8

Jhb

 

3-7

 

R7,000

CT

 

24-28

 

Dbn

 

 

 

Advanced Project Management
Incl. MS Projects

243811 L5 credits 7
252022 L5 credits 8

Jhb

 

3-7

 

R7,000

CT

 

10-14

 

Dbn

27-31

 

 

Advanced Report Writing

12153  L4 credits 5
110023 L4 credits 6

Jhb

 

25-28

 

R5,500

CT

 

11-14

 

Dbn

27-30

 

 

Assertiveness

252031 L5 credits 4

Jhb

6-7

 

4-5

R3,900

CT

 

6-7

 

Dbn

 

13-14

 

Assessor Training

115753 L5 credits 15

Jhb

 

24-27

 

R4,500

CT

 

25-28

 

Dbn

 

18-21

 

Best Practice in Quality Management

252024 L5 credits 4

Jhb

 

20-21

 

R3,900

CT

13-14

 

 

Dbn

16-17

 

 

Business Administration Services FETC 12 Month Programme Modules 1-6

61595 (L.P.35928)
L4 credits 140

Jhb

13-17 Module 2
27-31 Module 1

 

1-5 Module 3
8-12 Module 2

R18,000

CT

20-24 Module 2
27-31 Module 1

 

8-12 Module 3
1-5 Module 2

Call Centre & Customer Service

14348 L2 credits 3

Jhb

 

28

 

R2,000

CT

 

24

 

Dbn

 

14

 

Change Management

252021 L5 credits 8

Jhb

30-31

 

 

R3,900

CT

 

6-7

 

Dbn

 

27-28

 

Conflict Management and Negotiation Skills

114226 L5 credits 8

Jhb

 

19-21

 

R5,100

CT

 

3-5

 

Dbn

 

26-28

 

Corporate Governance

252042 L5 credits 5

Jhb

17

 

 

R2,000

CT

31

 

 

Dbn

 

 

 

Customer Service Excellence for Managers
ISO aligned

10052 L5 credits 6

Jhb

 

13-14

 

R3,900

CT

 

27-28

 

Dbn

 

 

11-12

Data & Records Management

110009 L4 credits 4

Jhb

 

13-14

 

R3,900

CT

 

 

 

Dbn

 

 

4-5

Diversity Management

252043 L5 credits 6

Jhb

 

3 - 4

 

R3,900

CT

 

20-21

 

Dbn

 

13-14

 

Effective Business Writing Skills

12153 L4 credits 5
12155 L4 credits 5

Jhb

1-3

 

1-3

R5,100

Pta

 

19-21

 

CT

8-10

 

1-3

Dbn

22-24

 

1-3

Effective Disciplinary Hearings

10985 L6 credits 5
11286 L5 credits 8

Jhb

 

3 - 5

 

R5,100

CT

 

10-12

 

Dbn

 

 

 

Effective Disciplinary Hearings for Chairpersons

10985 L6 credits 5

Jhb

23-24

 

 

R3,900

CT

16-17

 

 

Dbn

 

 

 

Effective Disciplinary Hearings for Initiators

 11286 L5 credits 8

Jhb

 

 

1-2

R3,900

CT

 

27-28

 

Dbn

 

 

4-5

Effective Sales

10047 L5 credits 5

Jhb

13-14

 

1-2

R3,900

CT

6-7

 

11-12

Dbn

 

13-14

 

Emotional Intelligence & Personal Mastery

252031 L5 credits 4

Jhb

 

12-14

 

R5,100

Pta

8-10

 

 

CT

 

12-14

 

Dbn

 

10-12

 

Facilitation Skills

117871 L5 Credits10

Jhb

27-29

 

 

R4,500

CT

13-15

 

 

Dbn

20-22

 

 

Finance For Non Financial Managers

242810 L4 credits 6
252040 L5 credits 8

Jhb

15-17

 

8-10

R5,500

CT

8-10

 

1-3

Dbn

 

 

8-10

Financial Management for Professionals
Module 5: MDP

252042 L5 credits 5
252044 L5 credits 6
252036 L5 credits 6
252040 L5 credits 8

Jhb

 

 

 

R7,000

CT

 

 

 

Dbn

 

 

 

Frontline Customer Service

10052 L5 credits 6

Jhb

24

 

11

R2,000

CT

2

 

5

Dbn

 

 

11

HIV/AIDS Peer Educator

8555 L4 credits 4

Jhb

 

3-5

 

R3,500

CT

 

17-19

 

Dbn

 

24-26

 

HIV/AIDS Workplace Management

252033 L5 credits 8

Jhb

20-22

 

 

R3,500

CT

29-31

 

 

Dbn

13-15

 

 

Human Resources
Management and Labour Relations

12140 L5 credits 9
252034 L5 credits 8
114274 L5 credits 8
10985 L6 credits 5

Jhb

 

17-21

 

R7,000

CT

 

17-21

 

Dbn

 

24-28

 

Interpersonal Skills

252027 L5 credits 6

Jhb

16

 

 

R2,000

CT

20

 

 

Dbn

21

 

 

Innovation & Creative Thinking

252020 L5 credits 6

Jhb

 

20-21

 

R3,900

CT

 

13-14

 

Dbn

 

20-21

 

Labour Relations & Effective Discipline

10985   L6 credits 5
114274 L5 credits 8

Jhb

 

19-21

 

R5,100

CT

 

19-21

 

Dbn

 

24-26

 

Life Skills

252031 L5 credits 4

Jhb

13-15

 

 

R4,800

CT

 

 

 

Dbn

6-8

 

 

Management and Leadership Development

120300 L5 credits 8
15224   L5 credits 4

Jhb

 

 

8-10

R5,500

CT

 

 

1-3

Dbn

 

10-12

 

Management Development Programme
National Certificate in General Management
Module 1-6
February - November

NQF L5
Qual. No. 59201
Programme no. 60269
164 credits

JHB

6-10 Module 1

24-28 Module 3

1-5 Module 2

R28,500

CT

6-10 Module 1

3-7 Module 3

8-12 Module 2

Managing Poor Performance and Medical Incapacity

252034 L5 credits 8

Jhb

30-31

 

 

R3,900

CT

30-31

 

 

Dbn

 

 

 

Meeting & Minute Management

242816 L4 credits 5

Jhb

 

17-18

 

R3,900

CT

 

10-11

 

Dbn

9-10

 

 

Mentoring and Coaching

252035 L5 credits 8

Jhb

 

10-12

 

R5,100

CT

 

24-26

 

Dbn

 

24-26

 

Moderator Training

115759 L6 credits 10

Jhb

 

 

2-5

R4,500

CT

   

 

9-12

Monitoring and Evaluation

252034 L5 credits 8
252032 L5 credits 8

Jhb

20-22

 

3-5

R5,100

CT

 

3-5

 

Dbn

 

3-5

 

Negotiation Skills

117853 L5 credits 8

Jhb

 

6-7

 

R4,200

CT

 

24-25

 

Dbn

23-24

 

 

Negotiation Skills for Wage Negotiators

117853 L5 credits 8

Jhb

22-23

 

 

R4,200

CT

27-28

 

 

Dbn

 

17-19

 

Office Management

110009 L4 credits 4

Jhb

 

24-25

 

R3,900

CT

 

20-21

 

Dbn

 

24-25

 

 

Operations Management

252032 L5 credits 8

Jhb

16-17

 

 

R3,900

CPT

13-14

 

 

Dbn

9-10

 

 

Performance Management

252034 L5 credits 8

Jhb

 

10-11

 

R3,900

CT

 

 

8-9

Dbn

 

27-28

 

Personal Assistant

13929 L3 credits 3
12153 L4 credits 5

Jhb

8-10

 

8-10

R5,100

CT

 

5-7

 

Dbn

 

5-7

 

Personal Mastery

 252031 L5 credits 4

Jhb

 

24

 

R2,000

CT

 

12

 

Dbn

31

 

 

Presentation and Communication Skills

8647 L5 credits 10

Jhb

23-24

 

11-12

R3,900

Pta

 

6-7

 

CT

27-28

 

4-5

Dbn

2-3

 

4-5

Problem Solving & Decision Making

242817 L4 credits 8

Jhb

 

24-25

 

R3,900

CT

 

10-11

 

Dbn

 

20-21

 

Professional Team Development

Module 1 MDP

 252027 L5 credits 6

252037 L5 credits 6
252043 L5 credits 6
252020 L5 credits 6
12433   L5 credits 8

Jhb

6-10

 

 

R7,000

CT

6-10

 

 

Professional Conflict & Change Management

Module 2 MDP

264408 L5 credits 3
252021 L5 credits 8
117853 L5 credits 8
114226 L5 credits 8

Jhb

 

 

1-5

R7,000

CT

 

 

8-12

Professional Human Resources Management

Module 3 MDP

252029 L5 credits 8
252034 L5 credits 8
12140 L5 credits 9

Jhb

 

24-28

 

R7,000

CT

 

3-7

 

Professional Management & Leadership Development

Module 4 MDP

120300 L5 credits 8
15224 L5 credits 4
252035 L5 credits 8
252026 L5 credits 6

Jhb

 

 

 

R7,000

CT

 

 

 

Professional  Results-based Management – Planning, Monitoring & Evaluations

Module 6 MDP

 252022 L5 credits 8

252032 L5 credits 8
252024 L5 credits 4
252025 L5 credits 8

Jhb

 

 

 

R7,000

CT

 

 

 

Project Management

 120372 L4 credits 5 120379 L4 credits 8

Jhb

 

17-19

3-5

R5,500

Pta

8-10

 

 

CT

22-24

 

8-10

Dbn

1-3

 

1-3

Public Finance Management

 242810 L4 credits 6 252040 L5 credits 8

Jhb

27-29

 

 

R5,500

Pta

 

3-5

 

CT

 

 

 

Dbn

13-15

 

 

Quality & Customer Service

 10052 L5 credits 6

Jhb

30-31

 

11-12

R3,900

CT

 

 

8-9

Dbn

 

 

4-5

 

Reception & Telephone Etiquette

13928 L3 credits 4

Jhb

2-3

 

 

R3,900

CT

6-7

 

4-5

Dbn

9-10

 

 

Recruitment and Selection

12140 L5 credits 9

Jhb

 

17-18

 

R3,900

CT

 

 

4-5

Dbn

 

6-7

 

Report Writing

12153   L4 credits 5
110023 L4 credits 6

Jhb

 

17-19

 

R5,100

Pta

27-29

 

 

CT

 

17-19

 

Dbn

 

 

1-3

Research Methodology & Report Writing

110023 L4 credits 6
12153 L4 credits 5

Jhb

6-8

 

 

R5,100

CT

 

 

 

Dbn

 

 

 

Risk Management

252025 L5 credits 8

Jhb

 

 

4-5

R3,900

CT

 

13-14

 

Dbn

 

 

11-12

School Management Teams Leadership Development

120300 L5 credits 8
15224   L5 credits 4

Jhb

 

 

 

R5,100

CT

 

26-28

 

Dbn

20-22

 

 

Scientific Report Writing

 110023 L4 credits 6 12153   L4 credits 5

Jhb

 

10-12

 

R5,100

CT

 

 

 

Dbn

 

 

8-10

Skills Development & Training Management

252029 L5 credits 8

Jhb

20-21

 

 

R3,900

CT

 

 

 

Dbn

23-24

 

 

Stock Management

13945 L4 credits 2

Jhb

 

 

 

R2,000

CT

20

 

 

Dbn

1

 

 

Strategic Planning and Change Management

15219 L5 credits 4
115407 L5 credits 8

Jhb

27-29

 

 

R5,100

CT

 

 

8-10

Dbn

6-8

 

 

Stress Management

15096 L5 credits 5

Jhb

9

 

 

R2,000

CT

3

21

 

Dbn

 

13

 

Supervisory Management

14667 L4 credits 10

Jhb

20-22

26-28

 

R5,100

Pta

 

12-14

 

CT

27-29

 

10-12

Dbn

6-8

 

8-10

Team Building

252037 L5 credits 6

Jhb

10

 

1

R2,000

CT

3

 

8

Dbn

17

 

 

Team Leader

252037 L5 credits 6

Jhb

 

10-12

 

R5,100

CT

 

 

1-3

Dbn

 

 

 
Technical Report Writing

12153   L4 credits 5
110023 L4 credits 6

Jhb

13-15

 

 

R5,100

CT

15-17

 

 

Dbn

 

 

 
Telephone Etiquette

7790 L3 credits 3

Jhb

 

 

12

R2,000

CT

3

 

4

Dbn

20

 

12

Television and Radio Interviewing Skills

 

Jhb

 

12

 

R5,300

CT

 

7

 

Time Management

15234 L5 credits 4

Jhb

 

6-7

 

R3,900

CT

 

 

11-12

Dbn

 

 

 

Women in Management

15224   L5 credits 4

Jhb

1-3

 

 

R5,100

CT

 

17-19

 

Dbn

 

3-5

 
   
 
All prices exclude VAT

If the above dates don't fit your diary please let us know so that we can give you future dates.
We need a minimum of 5 delegates for a public course to proceed.

In-house prices and Course Profiles will be forwarded on request.

If you are interested in attending a course please send an email to the email addresses
as above, or contact via telephone as above. For your online booking, visit our website:  www.imsimbi.co.za
 
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