Received: from nobody by stodi.digitalkingdom.org with local (Exim 4.76) (envelope-from ) id 1SwEGb-0006qa-Nq for lojban-newreal@lojban.org; Tue, 31 Jul 2012 08:21:49 -0700 Received: from em-sm4-109.mktomail.com ([199.15.212.109]:40259) by stodi.digitalkingdom.org with esmtp (Exim 4.76) (envelope-from ) id 1SwEGR-0006pu-N4 for lojban@lojban.org; Tue, 31 Jul 2012 08:21:48 -0700 Received: from mktomail.com ([172.25.6.140]) by em-sm4-109.mktomail.com (StrongMail Enterprise 4.1.1.6(4.1.1.6-56715)); Tue, 31 Jul 2012 10:20:30 -0500 X-VirtualServer: vsg-sm4-107, em-sm4-109.mktomail.com, 172.25.6.109 X-VirtualServerGroup: vsg-sm4-107 X-MailingID: 1260832169::pedowitzavectraBetacust-1892-4444-0-1392-prod-1371::1371::0::197128-1::68307 X-SMHeaderMap: mid="X-MailingID" X-Destination-ID: lojban@lojban.org X-SMFBL: bG9qYmFuQGxvamJhbi5vcmc= DomainKey-Signature: a=rsa-sha1; c=nofws; s=M1; d=avectra.com; q=dns; b=ywOaP43Ue1JgPgAeR+/wAspizxRrkcC+QJkp4SNyqRG/MVI06pvmPY4oNmnG5qdVu1nU+asLdMNx+gLn6aDSkZxq+pyPplxx93O/K4nraZ1ppPXXYIsFoB0Ybf1FGyFREyoXvR/I6VfgalssABK2jkdBa/6qURP6ZiR6/0OJ8Ws= DKIM-Signature: v=1; a=rsa-sha1; c=simple; d=avectra.com; s=M1; i=@avectra.com; h=Content-Transfer-Encoding:Content-Type: X-Report-Abuse:Reply-To:MIME-Version:Message-ID:Subject:Date:To: From; bh=vZC0UJAfWJTecygy+0c4kJGOyzU=; b=ef7M5sa+uDoe8dUw1GCFd86 80J8+xQ41uOIlxucJ9rEIrv87/MeQciUtmq3zm+gHg8qzQR5AB7honlKrvX9B0ST s46VRwQcxq7uIc92kFnTWab/7eYvRtTkStvq3tDYa+LZTSxAmufJ73GcPB74Pt7W Vqn+k3HrKkO2OvbocKgo= Content-Transfer-Encoding: 7bit Content-Type: multipart/alternative; boundary="----=_NextPart_001_AEA6_74B0DC51.19495CFF" X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy Reply-To: avectramarketing@avectra.com MIME-Version: 1.0 Message-ID: <1260832169.68307@avectra.com> Subject: Harvard Bus. Review: How to Engage your Customers and Employees (and Members) Date: Tue, 31 Jul 2012 10:20:30 -0500 To: lojban@lojban.org From: "Avectra" X-Spam-Score: -0.1 (/) X-Spam_score: -0.1 X-Spam_score_int: 0 X-Spam_bar: / Sender: Nobody ------=_NextPart_001_AEA6_74B0DC51.19495CFF Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 7bit Content-Disposition: inline To view this email as a web page, go to the following address: http://success.avectra.com/index.php/email/emailWebview?mkt_tok=3RkMMJWWfF9wsRons6XLZKXonjHpfsX54ussW6%2Bg38431UFwdcjKPmjr1YICRcB0dvycMRAVFZl5nRxdHu%2BCdZRa%2B%2BNYCFWgWQ%3D%3D&tkn_set=7goOJ6CUdWJcoW5Sto7uQ8qF8Ua2GunP0MYPa4qAqKZfpS4ZH4m3Xw%3D%3D Dear Robert, According to an article recently published by the Harvard Business Review: - Engaged customers/members are three times more likely to recommend a product or service to a friend. - Engaged workers are 37% more likely to stay with their employers Today's customers/members now avoid responding to offers and provide minimal feedback when asked. Instead, the trend is for members to prefer to interact with each other. Meanwhile, today's employees increasingly look beyond compensation to engagement factors such as advancement, recognition and organizational social responsibility in choosing where to work. As a result, organizations of all kinds are rushing to engage with their customers (members) and employees. In the rush to engage, however, many organizations have taken a haphazard approach. Visit here: http://blogs.hbr.org/cs/2012/05/how_to_engage_your_customers_a.html#.T6wW-7p1cs4.email to learn the Nine Key Components of Successful Engagement! Brought to you by Avectra: Avectra has been the leading innovator in association management software (AMS) for nearly two decades, and has been chosen by more associations than any other AMS since 2008. Access the Harvard Business Review, visit here: http://blogs.hbr.org/cs/2012/05/how_to_engage_your_customers_a.html piece, and visit Avectra, http://www.avectra.com, for more engaging ideas! Avectra, 7901 Jones Branch Drive, Suite 500, McLean, VA 22102. (800) 858-8272 If you no longer wish to receive these emails, go to the following link to unsubscribe: http://success.avectra.com/Subscription_Management.html?mkt_unsubscribe=1&mkt_tok=3RkMMJWWfF9wsRons6XLZKXonjHpfsX54ussW6%2Bg38431UFwdcjKPmjr1YICRcB0dvycMRAVFZl5nRxdHu%2BCdZRa%2B%2BNYCFWgWQ%3D%3D. ------=_NextPart_001_AEA6_74B0DC51.19495CFF Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: 7bit Content-Disposition: inline New from Harvard Bus. Review: How to Engage your Customers and Employees (and Members)
To view this email as a web page, click here

Dear Robert,

According to an article recently published by the Harvard Business Review:

  • Engaged customers/members are three times more likely to recommend a product or service to a friend.
  • Engaged workers are 37% more likely to stay with their employers

Read NowToday's customers/members often avoid responding to offers and provide minimal feedback when asked. Instead, the trend is for members to prefer to interact with each other.

Meanwhile, today's employees increasingly look beyond compensation to engagement factors such as advancement, recognition and organizational social responsibility in choosing where to work.

As a result, organizations of all kinds are rushing to engage with their customers (members) and employees. In the rush to engage, however, many organizations have taken a haphazard approach.

Click here to learn the Nine Key Components of Successful Engagement!

Brought to you by Avectra: Avectra has been the leading innovator in association management software (AMS) for nearly two decades, and has been chosen by more associations than any other AMS since 2008.

Access the Harvard Business Review piece, and visit Avectra for more engaging ideas!
Avectra Information

If you no longer wish to receive these emails, click on the following link: Unsubscribe

------=_NextPart_001_AEA6_74B0DC51.19495CFF--