Received: from nobody by stodi.digitalkingdom.org with local (Exim 4.76) (envelope-from ) id 1UMi2G-0007Ee-PZ for lojban-newreal@lojban.org; Mon, 01 Apr 2013 09:56:45 -0700 Received: from fw10b.wadns.net ([196.220.39.29]:33929 helo=fw10a.wadns.net) by stodi.digitalkingdom.org with esmtps (TLSv1:AES128-SHA:128) (Exim 4.76) (envelope-from ) id 1UMi24-0007Dy-0Y for lojban@lojban.org; Mon, 01 Apr 2013 09:56:43 -0700 X-WAScan-Signature: 6e4b5db9a3d7d7492d16ecfc8dfa7ca2 Received: from lnxwebs05.cpt.wa.co.za ([41.185.8.155]) by fw10a.wadns.net with esmtp (Exim 4.80) (envelope-from ) id 1UMi1p-0004Nf-4p for lojban@lojban.org; Mon, 01 Apr 2013 18:56:19 +0200 Received: from [105.229.93.25] (port=2602 helo=OFFICE-PC.local) by lnxwebs05.cpt.wa.co.za with esmtpa (Exim 4.80) (envelope-from ) id 1UMi1s-002sWd-FS for lojban@lojban.org; Mon, 01 Apr 2013 18:56:25 +0200 From: "Info Frauendorf" To: lojban@lojban.org Subject: Essential Supervisory Skills Date: Mon, 1 Apr 2013 18:56:43 +0200 MIME-Version: 1.0 Message-ID: <1364839238c2c7e55fbfda4353ca10c7b6e541eeed@frauendorf.co.za> Reply-To: admin@frauendorf.co.za Content-Type: multipart/related; boundary="--=_NextPart_0A585549_52D26B51_20090212.D84EF1C0" X-Spam-Score: 0.0 (/) X-Spam_score: 0.0 X-Spam_score_int: 0 X-Spam_bar: / This is a multi-part message in MIME format. ----=_NextPart_0A585549_52D26B51_20090212.D84EF1C0 Content-Type: multipart/alternative; boundary="--=_NextPart_0A585559_1308CC1A_20090212.D84EF1C0" ----=_NextPart_0A585559_1308CC1A_20090212.D84EF1C0 Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: 8bit ESSENTIAL SUPERVISORY SKILLS A supervisor is a first line manager within the organisation and plays a big part of the management team. This course ensures that supervisors leave the programme with: ü A clear understanding of the roles and responsibilities ü A simple but highly effective supervision system that ensures effective communication, implementation and feedback ü Practice in the application of the supervision system and structured, supportive feedback from the other participants. ü Confidence - developed in a supportive environment in which the challenges of supervision can be mastered. ü Most critically, it teaches supervisors that they can, may and should ask questions to clarify the task they must achieve – and then report back on it. ü Take responsibility for their own personal development. ü Immediately implement the system back at the workplace. Course Overview COMMUNICATION CORE SKILLS CHANGE YOURSELF TO CHANGE OTHERS WHAT'S ALREADY WORKING SKILLS OF AN EFFECTIVE SUPPERVISOR EFFECTIVE COMMUNICATION SKILLS FOR SUPERVISORS PLANNING DELEGATION TEAM BUILDING TRAINING PEOPLE INTRODUCTION TO COACHING WHY HAVE PERFORMANCE APPRAISALS DEALING WITH DIFFICULT EMPLOYEES CONFLICT MANAGEMENT IN THE WORKPLACE Frauendorf Tradings offer all their courses in 5 different ways: E-Training In-House Training Public Workshop Purchasing Electronic Course Material Purchasing Printed Manuals for Delegates as well as Facilitator Public Workshop When and Where? Durban: 18 April 2013 Sandton: 18 April 2013 Bloemfontein: Only as an In House with minimum 8 delegates Cape Town: Only as an In House with minimum 8 delegates Course and Booking Details? Time: 9h00 - 16h00 Cost: R 1 100 per delegate (Discounts from 5+ delegates) R.S.V.P. Vicky: Tel: 033 326 1972 Mobile: 072 964 2814 Email: admin@frauendorf.co.za Fax: 086 694 5300 Upcoming courses in April: NAME OF COURSEVENUEDATEPRICE Time Management & ProductivityDurban11 AprilR 1 100 Time Management & ProductivitySandton11 AprilR 1 100 Essential Supervisory SkillsDurban18 AprilR 1 100 Essential Supervisory SkillsSandton18 AprilR 1 100 Frontline ExcellenceDurban23 AprilR 1 100 Frontline ExcellenceSandton23 AprilR 1 100 If you wish to be removed from this database please type remove in the subject line with all your email addresses and return this complete email from the exact email address you received this email to admin@frauendorf.co.za This email is intended for [email-address] | Click here if you wish to unsubscribe If you received this email in error or did not have previous dealings with this company, please report this Here | Email Marketing by admin@frauendorf.co.za ----=_NextPart_0A585559_1308CC1A_20090212.D84EF1C0 Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: 8bit
 
ESSENTIAL SUPERVISORY SKILLS
 
A supervisor is a first line manager within the organisation and plays a big part of the management team.
 
This course ensures that supervisors leave the programme with:
 
 
ü   A clear understanding of the roles and responsibilities
 
 ü   A simple but highly effective supervision system that ensures effective communication, implementation and feedback
 ü   Practice in the application of the supervision system and structured, supportive feedback from the other participants.
ü   Confidence - developed in a supportive environment in which the challenges of supervision can be mastered.
ü   Most critically, it teaches supervisors that they can, may and should ask questions to clarify the task they must achieve – and then report back on it.
ü   Take responsibility for their own personal development.
ü   Immediately implement the system back at the workplace. 
  
 
Course Overview

 

  1. COMMUNICATION CORE SKILLS
  2. CHANGE YOURSELF TO CHANGE OTHERS
  3. WHAT'S ALREADY WORKING 
  4. SKILLS OF AN EFFECTIVE SUPPERVISOR
  5.  EFFECTIVE COMMUNICATION SKILLS FOR SUPERVISORS
  6. PLANNING
  7.  DELEGATION
  8. TEAM BUILDING
  9.  TRAINING PEOPLE
  10.  INTRODUCTION TO COACHING
  11.  WHY HAVE PERFORMANCE APPRAISALS
  12.  DEALING WITH DIFFICULT EMPLOYEES 
  13. CONFLICT MANAGEMENT IN THE WORKPLACE
 Frauendorf Tradings offer all their courses in 5 different ways:
 
 
  1. E-Training
  2. In-House Training
  3. Public Workshop
  4. Purchasing Electronic Course Material
  5. Purchasing Printed Manuals for Delegates as well as Facilitator
 
Public Workshop When and Where?
 
Durban: 
18 April 2013
Sandton: 
18 April 2013
Bloemfontein: 
Only as an In House with minimum 8 delegates
Cape Town: 
Only as an In House with minimum 8 delegates
 
 
 
  Course and Booking Details?
 
Time: 
  9h00 - 16h00
Cost:  R 1 100 per delegate (Discounts from 5+ delegates)
R.S.V.P.
 Vicky:
Tel:  033 326 1972
Mobile: 072 964 2814
Fax: 
  086  694 5300
 
Upcoming courses in April:
 
NAME OF COURSE VENUE DATE PRICE
Time Management & Productivity Durban 11 April R 1 100
Time Management & Productivity Sandton 11 April R 1 100
Essential Supervisory Skills Durban 18 April R 1 100
Essential Supervisory Skills Sandton 18 April R 1 100
Frontline Excellence
 Durban 23 April R 1 100
Frontline Excellence
 Sandton 23 April R 1 100
 
 If you wish to be removed from this database please type remove in the subject
 line with all your email addresses and return this complete email from the exact email address you received this email to admin@frauendorf.co.za

This email is intended for [email-address]  |  Click here if you wish to unsubscribe
If you received this email in error or did not have previous dealings with this company, please report this Here  | 
Email Marketing by admin@frauendorf.co.za 

 
 
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