Received: from nobody by stodi.digitalkingdom.org with local (Exim 4.76) (envelope-from ) id 1V5Zj4-0008Mp-Cv for lojban-newreal@lojban.org; Sat, 03 Aug 2013 04:10:22 -0700 Received: from n5.theshop.co.za ([196.212.99.174]:37627 helo=n3.theshop.co.za) by stodi.digitalkingdom.org with esmtp (Exim 4.76) (envelope-from ) id 1V5Zio-0008Lq-SB for lojban@lojban.org; Sat, 03 Aug 2013 04:10:20 -0700 Received: from localhost (unknown [127.0.0.1]) by n3.theshop.co.za (Postfix) with ESMTP id 892F162144 for ; Sat, 3 Aug 2013 11:09:49 +0000 (UTC) X-Virus-Scanned: amavisd-new at n3.theshop.co.za Received: from n3.theshop.co.za ([127.0.0.1]) by localhost (n3.theshop.co.za [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id bNKDwD8-InOY for ; Sat, 3 Aug 2013 13:09:25 +0200 (SAST) Received: from OFFICE-PC.local (ti-227-44-195.telkomadsl.co.za [105.227.44.195]) (Authenticated sender: info@frauendorf-trading.co.za) by n3.theshop.co.za (Postfix) with ESMTPA id 0E79B63393 for ; Sat, 3 Aug 2013 03:31:57 +0200 (SAST) From: "Info Frauendorf" To: lojban@lojban.org Subject: Essential Supervisory Skills Date: Sat, 3 Aug 2013 03:32:23 +0200 MIME-Version: 1.0 Message-ID: <1375477745c2c7e55fbfda4353ca10c7b6e541eeed@frauendorf-trading.co.za> Reply-To: admin@frauendorf-trading.co.za Content-Type: multipart/alternative; boundary="--=_NextPart_11A953E3_458E0390_20090212.D84EF1C0" X-Spam-Score: 1.0 (+) X-Spam_score: 1.0 X-Spam_score_int: 10 X-Spam_bar: + X-Spam-Report: Spam detection software, running on the system "stodi.digitalkingdom.org", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: Supervisory Skills Our Supervisory Skills products help your Managers and Supervisors effectively guide their employees to achieve Production, performance, and quality goals A supervisor is a first line manager within the organisation and plays a big part of the management team. [...] Content analysis details: (1.0 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: frauendorf-trading.co.za] 0.0 HTML_MESSAGE BODY: HTML included in message 1.0 FILL_THIS_FORM_SHORT Fill in a short form with personal information This is a multi-part message in MIME format. ----=_NextPart_11A953E3_458E0390_20090212.D84EF1C0 Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Supervisory Skills Our Supervisory Skills products help your Managers a= nd=20 Supervisors effectively guide their employees to achieve Production, performance, and quality goals=20 A supervisor is a first line manager within the organisation and plays a = big part of the management team.=20 This workshop is not only for new supervisors, but also supervisors who w= ants to refresh their supervisory skills.=20 It is designed to help you overcome many problems a supervisor will encou= nter.=20 This course ensures that supervisors leave the programme with: =FC A clear understanding of the roles and responsibilities =FC A simple but highly effective supervision system that ensures effec= tive communication,=20 implementation and feedback =FC The Skills of an effective supervisor =FC Practice in the application of the supervision system and structure= d, supportive feedback=20 from the other participants =FC How to set goals and do efficient planning =FC Confidence - developed in a supportive environment in which the cha= llenges=20 of supervision can be mastered =FC Most critically, it teaches supervisors that they can, may and shou= ld ask questions to clarify the task they must achieve =96 and then repor= t back on it. =FC Take responsibility for their own personal development. =FC Immediately implement the system back at the workplace Course Overview MAKING THE TRANSITION IF YOUR A NEW SUPERVISOR RESPONSIBILITIES OF A SUPERVISOR SETTING GOALS=20 CHANGE YOURSELF TO CHANGE OTHERS WHAT'S ALREADY WORKING SKILLS OF AN EFFECTIVE SUPPERVISOR EFFECTIVE COMMUNICATION SKILLS FOR SUPERVISORS=20 PLANNING=20 GIVING FEEDBACK DELEGATION ASK FOR WHAT YOU WANT PROVIDING INSTRUCTIONS ORDERS, REQUESTS, AND SUGGESTIONS TEAM BUILDING TRAINING PEOPLE INTRODUCTION TO COACHING WHY HAVE PERFORMANCE APPRAISALS DEALING WITH DIFFICULT EMPLOYEES=20 CONFLICT MANAGEMENT IN THE WORKPLACE THE RECIPROCAL QUALITY OF RELATIONSHIP Frauendorf Tradings offer all their courses in 5 different ways: E-Training In-House Training Public Workshop Purchasing Electronic Course Material=20 Purchasing Printed Manuals for Delegates as well as Facilitator Public Workshop When and Where? Durban: 23 August 2013 Sandton: 23 August 2013 Freestate: only as an In-House with minimum 8 delegates Cape Province: only as an In-House with minimum 8 delegates Course and Booking Details? Time: 9h00 - 16h00 Cost: R 1 100 per delegate (Discounts from 5+ delegates) R.S.V.P. Vicky: Tel: 033 326 1972 Mobile: 072 964 2814 Email: admin@frauendorf-trading.co.za Fax: 086 694 5300 TRAINING CALENDAR FOR UPCOMING COURSES:=20 Name of CourseDateAreaPrice Executive Secretary and P.A16 August 2013Durban NorthR1 100 Executive Secretary and P.A16 August 2013SandtonR1 100 Essential Supervisory Skills23 August 2013Durban NorthR1 100 Essential Supervisory Skills23 August 2013SandtonR1 100 Telephone Skills, Customer Service and Difficult Clients27 August 2013Dur= ban NorthR1 100 Telephone Skills, Customer Service and Difficult Clients27 August 2013San= dtonR1 100 Time Management & Productivity29 August 2013Durban NorthR1 100 Time Management & Productivity29 August 2013SandtonR1 100 Marketing with Social Media5 + 6 Sept 2013Durban NorthR1 900 Marketing with Social Media5 + 6 Sept 2013SandtonR1 900 |PLEASE CLICK ON THE FOLLOWING LINK TO UNSUBSCRIBE, SHOULD THE EMAIL BE U= NWANTED | UNSUBSCRIBE@FRAUENDORF-TRADING.CO.ZA | =20 ----=_NextPart_11A953E3_458E0390_20090212.D84EF1C0 Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable
 

 

 

Supervisory Skills   

Our Supervisory Skills products help your Managers and

Supervisors effectively guide their employees to achieve

Production, performance, and quality goals
<= /TBODY>
 
A = supervisor is a first line manager within the organisation and plays a big part of the management team.

 

This workshop is not only for new supervisors, but also supervisors who wants to refresh their supervisory skills.

 
It is designed to help you overcome m= any problems a supervisor will encounter.

 

 

This course ensures that supervisors leave the programme with:

 = ;

 

=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   A clear understanding of the roles an= d responsibilities

 

=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   A simple but highly effective supervision system that ensures effective communication,
implementation and feedback
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   The Skills of an effective supervisor
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   Practice in the application of the supervision system and structured, supportive feedback
from the other participants
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   How to set goals and do efficient planning
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   Confidence - developed in a supportiv= e environment in which the challenges
of supervision can be mastered
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   Most critically, it teaches supervisors that they can, m= ay and should ask questions to clarify the task they must achieve =96 and t= hen report back on it.
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   Take responsibility for their own per= sonal development.
 
=FC<= SPAN style=3D"FONT: 7pt 'Times New Roman'">   Immediately implement the system back= at the workplace
 
Course Overview
 
  1. MAKING THE TRANSITION IF YOUR A NEW SUPERVISOR
  2. RESPONSIBILITIES OF A SUPERVISOR
  3. SETTING GOALS<= SPAN style=3D"LINE-HEIGHT: 115%; FONT-SIZE: 12pt"> =
  4. CHANGE YOURSELF TO CHANGE OTHERS
  5. WHAT'S ALREA= DY WORKING
  6.  = SKILLS OF AN EFFECTIVE SUPPERVISOR
  7.  = EFFECTIVE COMMUNICATION SKILLS FOR SUPERVISORS
  8.  = PLANNING
  9.  GIVING FEEDBACK
  10.  DELEGATION
  11.  ASK FOR WHAT YOU WANT
  12.  PROVIDING INSTRUCTIONS
  13.  ORDERS, REQUESTS, AND SUGGESTIONS
  14.  TEAM BUILDING
  15.  TRAINING PEOPLE
  16.  INTRODUCTION TO COACHING
  17.  WHY HAVE PERFORMANCE APPRAISALS
  18.  DEALING WITH DIFFICULT EMPLOYEES 
  19.  CONFLICT MANAGEMENT = IN THE WORKPLACE
  20.  THE RECIPROCAL QUALITY OF RELATIONSHIP
 
Frauend= orf Tradings offer all their courses in 5 different ways:
  1. E-Training=
  2. In-House Training
  3. Public Workshop
  4. Purchasing Electr= onic Course Material
  5. Purchasing Printe= d Manuals for Delegates as well as Facilitator
 
Public Workshop When and Where?
 
Durban: 
23 August 2013
Sandton: 
23 August 2013
Freestate: 
= only as an In-House with minimum 8 delegates
Cape Province: 
= only as an In-House with minimum 8 delegates
 
 
  Course and Booking Details?
 
Time: 
  9h00 - 16h00
Cost:  R 1 100 per delegate (Discounts from 5+ delegates)
R.S.V.P.
 Vicky:
Tel:  033 326 1972
Mobile: 072 964 2814
Fax: 
 086  694 5300
 

 

TRAINING CAL= ENDAR FOR UPCOMING COURSES: 
 
Name of Course Date Area Price
Executive Secretary and P.A
16 August 2013
Durban North
R1 100
Executive Secretary and P.A
16 August 2013
Sandton
R1 100
Essential Supervisory Skills
23 August 2013
Durban North
R1 100
Essential Supervisory Skills
23 August 2013
Sandton
R1 100
 
 
|PLEASE CLICK ON THE FOLLOWING LINK TO UNSUBSCRIBE, SHOULD THE EMAIL BE UNWANTED= | UNSUBSCRIBE@FRAUEND= ORF-TRADING.CO.ZA |
=
 
 
 
 
 
 
 
 
 
 
 
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