Received: from nobody by stodi.digitalkingdom.org with local (Exim 4.80.1) (envelope-from ) id 1YKjYN-00086j-HG for lojban-newreal@lojban.org; Mon, 09 Feb 2015 00:18:47 -0800 Received: from rt.mail-za.in ([178.33.6.206]:60475) by stodi.digitalkingdom.org with esmtp (Exim 4.80.1) (envelope-from ) id 1YKjYJ-00085s-Rr for lojban@lojban.org; Mon, 09 Feb 2015 00:18:46 -0800 Date: Mon, 9 Feb 2015 08:18:40 +0000 To: "lojban@lojban.org" From: Imsimbi Reply-To: Imsimbi Subject: Assertiveness Message-ID: <72fb7255832316cafd096c990a343b1f@mail-za.in> X-Mw-Campaign-Uid: py494bbm5wf53 X-Mw-Subscriber-Uid: mq664pe7wz0b4 List-Unsubscribe: , X-Sender: bnc@mail-za.in X-Receiver: lojban@lojban.org X-Mw-Mailer: PHPMailer MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_5da97baaf1bd8daa88efb82e9c240d28" Content-Transfer-Encoding: 8bit X-Spam-Score: 4.8 (++++) X-Spam_score: 4.8 X-Spam_score_int: 48 X-Spam_bar: ++++ X-Spam-Report: Spam detection software, running on the system "stodi.digitalkingdom.org", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see @@CONTACT_ADDRESS@@ for details. Content preview: Presentation and Communication Skills View this email in your browser | Unsubscribe Presentation and Communication Skills [...] Content analysis details: (4.8 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: imsimbi.co.za] 2.7 DNS_FROM_AHBL_RHSBL RBL: Envelope sender listed in dnsbl.ahbl.org [listed in mail-za.in.rhsbl.ahbl.org. IN] [A] 1.7 URIBL_DBL_SPAM Contains an URL listed in the DBL blocklist [URIs: mail-za.in] 1.2 URIBL_JP_SURBL Contains an URL listed in the JP SURBL blocklist [URIs: mail-za.in] 1.6 URIBL_WS_SURBL Contains an URL listed in the WS SURBL blocklist [URIs: mail-za.in] -0.6 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] --b1_5da97baaf1bd8daa88efb82e9c240d28 Content-Type: text/plain; charset=us-ascii Presentation and Communication Skills View this email in your browser | Unsubscribe Presentation and Communication Skills 2 Day Course This course is accredited by the Services Seta and material covers unit standards 8647 at NQF Level 5 with 10 credits JNB VENUE: 225 on Kessel DATE: 11 - 12 December 2014 PRICE: R3,900.00 ex VAT Cape Town VENUE: Fountains Hotel DATE: 4 - 5 December 2014 PRICE: R3,900.00 ex VAT Durban VENUE: Villa Siesta DATE: 4 - 5 December 2014 PRICE: R3,900.00 ex VAT View Public Course Schedule for November to December 2014 http://www.imsimbi.co.za/training-schedule/ The broad learning objective of this course is to develop the awareness, knowledge, skills and attitudes of participants needed to deliver effective professional presentations. The course is designed so that participants understand the theory of good communication prior to preparing and delivering a presentation within a simulated context. The course is divided between what good communication is, how to prepare an effective presentation, and delivering your presentation so that you have a persuasive impact on your audience. Each participant will be given an opportunity to do a video recorded presentation in front of the class and be given individual feedback on how to continuously practice improving their communication skills back in the business environment. The course will enable you to become a professional presenter. Learner Outcomes: LEARNERS SHOULD BE ABLE TO: * Understand the purpose of your presentation * Strategically plan your presentation based upon an audience analysis * Apply verbal skills to capture and maintain audience interest * Apply critical listening skills and respond confidently to questions * Develop awareness of how effective non-verbal messages are communicated * Improve your written communication skills, using memos, emails and reports * Overcoming blocks - using mind maps for designing your PowerPoint presentation * Hearing your Speaking Voice, tone, articulation, pitch and volume * Speaking with energy * Design and use appropriate visual aids to support your presentation * Deliver and evaluate your presentation by reviewing a video of your presentation * Apply a rigorous communication checklist for evaluating presentations Course Outcomes: EXPECTATIONS AND CHALLENGES Course will explore: The presenter, preparation, visual aids and delivery MODULE 1: EFFECTIVE COMMUNICATION * The importance of self-awareness * Preparation for a positive first impression * Barriers to effective communication * The conventional process model * Communication purposes * Business communication * Effective emails, memos MODULE 2: UNDERSTANDING YOUR AUDIENCE * The power of deep listening * Key communication skills * Non-verbal communication * Presenting reports and research * Communication in meetings MODULE 3: PRESENTATION SKILLS * Your look, posture, gesture, eye contact * Using tonal Variety * Speaking with energy * Presenting your visuals NON-VERBAL COMMUNICATION Non-verbal communication also impacts on a presentation: * Tone of voice * The look on the presenters face * Posture * Distance * Eye contact * Gestures From the presenter's perspective, body language must not be seen as contrary to the overall message USING THE VOICE The voice carries messages that are not defined by the words used. This is called paralanguage: * Vocal quality * Volume * Pitch * Rate of speech * Enunciation / accent * Pauses USING THE VOICE Most people will respond to a voice that is: * Interesting * Friendly * Pleasant * Natural THE FACE Facial expressions are an integral part of any presentation as it communicates: * Emotion * Attitude * Feelings * As a presenter, you need to make sure that your face does not detract from your message! MODULE 4: DELIVERING YOU PRESENTATION * Central message * Brainstorming * Using a mind map * Designing your presentation using PowerPoint * Practising and delivering your presentation * Feedback and evaluation of your presentation If the above dates don't fit your diary please let us know so that we can give you future dates. We need a minimum of 5 delegates for a public course to proceed. In-house prices and Course Profiles will be forwarded on request. If you are interested in attending a course please send an email to the email addresses as above, or contact via telephone as above. For your online booking, visit our website: www.imsimbi.co.za http://www.imsimbi.co.za CONTACT DETAILS Tel: 011 678-2443 Fax: 011 678-6496 Website: www.imsimbi.co.za Julius: Julius@imsimbi.co.za unsubscribe from this list [UNSUBSCRIBE] http://relaysa.mail-za.in/index.php/lists/qy482v33sedcc/unsubscribe/mq664pe7wz0b4/py494bbm5wf53 --b1_5da97baaf1bd8daa88efb82e9c240d28 Content-Type: text/html; charset=us-ascii
Assertiveness
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"“The brave man is not he who does not feel afraid,
But he who conquers that fear.”

– Long walk to freedom-

Nelson Mandela
Assertiveness

2 Day Course
This course is accredited by the Services Seta and material covers unit standard 252031 at NQF level 5 with 4 credits.
 
JNB
Venue: 225 on Kessel
Date: 9 - 10 March 2015
Price: R4,500.00 ex VAT
View Venue
Durban
Venue: Villa Siesta
Date: 26 - 27 February
Price: R4,500.00 ex VAT
View Venue
Cape Town
Venue: Fountains Hotel
Date: 26 - 27 February 2015
Price: R4,500.00 ex VAT
View Venue
 
Imsimbi Training is an Accredited Training Provider with Services Seta, number 2147 and the ETDP Seta.
Imsimbi Training is a Level 2 Contributor BBBEE company.
Learner Objectives:
The course is aimed at staff that will benefit from developing their self-esteem. While people who are generally confident will benefit by refreshing their understanding of and assertiveness skills, the course is especially helpful to learners who battle to be assertive in work situations.

Assertiveness skills are a foundation for self-awareness and better relationships with others. The resources that you will be introduced to can help you to transform the way you manage yourself, and help to improve your relations with others.
Course Outline:
  • Deepening self-awareness
  • Developing a positive self-image
  • Johari’s window
  • Defining assertiveness
  • The consequences of submissive behaviour
  • Why be assertive?
  • When to be assertive?
  • Assertiveness questionnaire
  • Emotional intelligence core competencies
  • Understanding the four communication styles and behaviour:
  • Submissive behaviour
  • Aggressive behaviour
  • Passive aggressive behaviour
  • Assertive behaviour
  • Being polite and tactful in assertive communication
  • Learning to say no
  • How to say no
  • Assertiveness techniques
  • Be prepared - practicing scenarios
  • Practice new reactions to facing aggressiveness and bullies in the workplace:
  • Broken record, fogging, negative assertion, I feel statements
  • Role plays
  • Feel empathy for difficult and demanding people
  • Dealing with conflict rather than avoiding conflict
  • Transactional analysis: how to communicate effectively
  • Building confidence and self-esteem and self-love
  • Confidence building techniques
  • Emotional Intelligence Test
Course Outcomes:
  • Recognise the link between assertiveness, confidence and self-esteem.
  • Identify the best approach to use when voicing ideas and opinions to colleagues and senior managers
  • Handle difficult situations and people confidently and assertively.
  • Deal with criticism, confrontation, anger, and negativity effectively and positively.
  • Overcome feelings of apprehension and understand the importance of language and body language to assertiveness.
  • Use assertiveness techniques for dealing with bullies
  • Learning to say no.
  • Develop techniques for better working relationships using assertiveness.
 
Public Course Schedule for February to June 2015
All Imsimbi Courses indicated with unit standards in this schedule have accreditation with the Services or ETDP Seta
Please note that all prices exclude VAT
Course Unit Standards Location Feb March April May June Price ex vat
Advanced Monitoring & Evaluation 252024 L5 credits 4
252034 L5 credits 8
252032 L5 credits 8		 Jhb 16-20     11-15   R7,990
CT   9-13     1-5
Dbn       18-22  
Advanced Project Management
Incl. MS Projects		 252024 L5 credits 4
252022 L5 credits 8		 Jhb 9-13   13-17   1-5 R7,990
CT   9-13     22-26
Dbn     20-24    
Advanced Report Writing 12153  L4 credits 5
110023 L4 credits 6		 Jhb   23-26     1-4 R6,700
CT   23-26     9-12
Dbn       26-29  
Anger Management 252031 L5 credits 4 Jhb   12-13     8-9 R4,500
CT   9-10     25-26
Dbn   9-10      
Assertiveness 252031 L5 credits 4 Jhb   9-10   14-15   R4,500
CT 26-27     7-8  
Dbn 26-27     21-22  
Assessor Training 115753 L5 credits 15 Jhb 24-27     4-7   R5,990
CT 10-13       23-26
Dbn   10-13   5-8  
Best Practice in Quality Management 252024 L5 credits 4 Jhb         25-26 R4,500
CT         11-12
Dbn         11-12
Business Administration Services FETC 12 Month Programme Modules 1-6 61595 (L.P. 35928)
L4 credits 140
24 days		 Jhb Module 1
3-6		   Module 2
13-16		 Module 1
19-22		 Module 3
29-2		 R21,000
CT Module 1
24-27		   Module 2
13-16		 Module 1
12-15		 Module 3
29-2
Call Centre & Customer Service 7790 L3 credits 3 Jhb 23     8   R2,300
CT 9       22
Dbn 9     4  
Change Management 252021 L5 credits 8 Jhb   5-6     25-26 R4,500
CT   5-6     11-12
Dbn   26-27     22-23
Conflict Management 114226 L5 credits 8 Jhb 19-20       1-2 R4,500
CT 26-27     5-6  
Dbn 23-24       1-2
Conflict Management and Negotiation Skills 114226 L5 credits 8 Jhb   11-13   20-22   R5,700
CT   23-25   6-8  
Dbn 23-25     20-22  
Corporate Governance 252042 L5 credits 5 Jhb       27   R2,300
CT       22  
Dbn       13  
Customer Service Excellence for Managers
ISO aligned		 10052 L5 credits 6 Jhb     23-24     R4,500
CT       25-26  
Dbn       7-8  
Data & Records Management 110009 L4 credits 4 Jhb 2-3   29-30   4-5 R4,500
CT     7-8    
Dbn 26-27       8-9
Diversity Management 252043 L5 credits 6 Jhb   12-13     22-23 R4,500
CT   5-6     4-5
Dbn 19-20       22-23
Effective Business Writing Skills 12153 L4 credits 5
12155 L4 credits 5		 Jhb     28-30   3-5 R5,700
Pta   4-6   18-20  
CT 18-20   8-10 11-13  
Dbn 25-27   13-15   1-3
Effective Disciplinary Hearings 10985 L6 credits 5
11286 L5 credits 8		 Jhb   9-11     22-24 R5,700
CT   4-6     1-3
Dbn   23-25     10-12
Effective Disciplinary Hearings for Chairpersons 10985 L6 credits 5 Jhb   26-27     22-23 R4,500
CT       4-5  
Dbn 9-10     11-12  
Effective Disciplinary Hearings for Initiators 11286 L5 credits 8 Jhb   30-31       R4,500
CT     16-17    
Dbn       4-5  
Effective Sales 10047 L5 credits 5 Jhb 19-20       8-9 R4,500
CT 19-20   9-10    
Dbn   5-6     4-5
Emotional Intelligence for Leaders 252031 L5 credits 4 Jhb   2-3     18-19 R6,500
CT 5-6       4-5
Dbn   9-10     11-12
Emotional Intelligence & Personal Mastery 252031 L5 credits 4 Jhb 9-11 17-19   20-22 17-19 R5,700
Pta     22-24    
CT   11-13   13-15  
Dbn 11-13     18-20  
Facilitation Skills 117871 L5 Credits10 Jhb 16-18   28-30     R5,700
CT     13-15    
Dbn   30-1     24-26
Finance For Non Financial Managers 242810 L4 credits 6
252040 L5 credits 8		 Jhb 25-27   8-10   24-26 R6,200
CT 16-18   8-10   8-10
Dbn 11-13   20-22   1-3
Financial Management for Professionals
Module 5: MDP		 252042 L5 credits 5
252044 L5 credits 6
252036 L5 credits 6
252040 L5 credits 8		 Jhb           R7,990
CT          
Dbn          
Frontline Customer Service 10052 L5 credits 6 Jhb     24     R2,300
CT 13   28    
Dbn 10        
HIV AIDS Awareness (Half Day)   Jhb 12     14   R1,100
CT 6       8
Dbn 6       8
HIV/AIDS Peer Educator 8555 L4 credits 4 Jhb 2-4       29-1 R4,500
CT 9-11       1-3
Dbn   30-1     24-26
HIV/AIDS Workplace Management 252033 L5 credits 8 Jhb 4-6         R4,500
CT 2-4        
Dbn     8-10    
Human Resources
Management and Labour Relations		 12140 L5 credits 9
252034 L5 credits 8
114274 L5 credits 8
10985 L6 credits 5		 Jhb 2-6   13-17     R7,790
CT     20-24    
Dbn       25-29  
Interpersonal Skills 252027 L5 credits 6 Jhb 18         R2,300
CT 12        
Dbn 9        
Innovation & Creative Thinking 252020 L5 credits 6 Jhb 23-24     28-29   R4,500
CT 16-17     14-15  
Dbn       18-19  
Labour Relations & Effective Discipline 10985   L6 credits 5
114274 L5 credits 8		 Jhb 4-6   13-15   17-19 R5,700
CT     20-22    
Dbn 11-13     27-29  
Life Skills 252031 L5 credits 4 Jhb   2-3       R4,500
CT   2-3      
Dbn     9-10    
Management and Leadership  Level 2 120300 L5 credits 8
15224   L5 credits 4		 Jhb   23-25   11-13 22-24 R5,700
CT 4-6   28-30   8-10
Dbn 16-18     18-20  
Management Development Programme
National Certificate in General Management
Module 1-6
February - November		 NQF L5
Qual. No. 59201
Programme no. 60269
164 credits
(26 Days)		 JHB Module 1 15-20   Module 1
20-23
Module 2
13-16		   Module 2
8-11
Module 3
22-25		 R32,500
CT Module 1
9-12		   Module 1
20-23
Module 2
13-16		   Module 2
22-25
Module 3
8-11
Managing Poor Performance and Medical Incapacity 252034 L5 credits 8 Jhb       11-12   R4,500
CT       11-12  
Dbn       4-5  
Marketing Management 10047 L5 credits 5 Jhb 9-10     11-12   R4,500
CT 23-24     4-5  
Dbn 23-24        
Meeting & Minute Management 242816 L4 credits 5 Jhb   26-27   21-22   R4,500
CT 12-13     18-19  
Dbn     23-24    
Mentoring and Coaching 252035 L5 credits 8 Jhb   9-11   27-29   R5,900
CT   16-18   11-13  
Dbn   16-18   13-15  
Moderator Training 115759 L6 credits 10 Jhb   16-19       R5,800
CT 24-27        
Dbn   16-19      
Monitoring and Evaluation 252034 L5 credits 8
252032 L5 credits 8		 Jhb   16-18   4-6   R5,700
CT   2-4   27-29  
Dbn 25-27       22-24
Negotiation Skills 117853 L5 credits 8 Jhb 26-27     18-19   R5,000
CT 23-24     4-5  
Dbn 23-24     14-15  
Negotiation Skills for Wage Negotiators 117853 L5 credits 8 Jhb     29-30   18-19 R5,000
CT     9-10   25-26
Dbn     16-17   25-26
Office Management 110009 L4 credits 4 Jhb   16-17   25-26   R4,500
CT   19-20   25-26  
Dbn       11-12  
  Operations Management 252032 L5 credits 8 Jhb   26-27       R4,500
CPT   26-27      
Dbn   12-13      
Performance Management 252034 L5 credits 8 Jhb 12-13     14-15   R4,500
CT     20-21    
Dbn       25-26  
Personal Assistant 13929 L3 credits 3
12153 L4 credits 5		 Jhb 9-11   13-15   8-10 R5,700
CT   30-1     22-24
Dbn 4-6   8-10    
Personal Finance   Jhb 16       12 R2,300
CT 13       26
Dbn 13        
Personal Mastery 252031 L5 credits 4 Jhb     7     R2,300
CT     24    
Dbn   20      
Presentation and Communication Skills 8647 L5 credits 10 Jhb 5-6   28-29   18-19 R4,500
Pta   2-3   28-29  
CT     20-21   8-9
Dbn 19-20   7-8   25-26
Problem Solving & Decision Making 242817 L4 credits 8 Jhb 23-24     4-5   R4,500
CT   23-24   28-29  
Dbn     13-14    
Professional Team Development Module 1 MDP 252027 L5 credits 6 252037 L5 credits 6
252043 L5 credits 6
252020 L5 credits 6
12433   L5 credits 8		 Jhb 15-20   20-23     R7,790
CT 9-12   20-23    
Professional Conflict & Change Management Module 2 MDP 264408 L5 credits 3
252021 L5 credits 8
117853 L5 credits 8
114226 L5 credits 8		 Jhb     13-16   8-11 R7,790
CT     13-16   22-25
Professional Human Resources Management Module 3 MDP 252029 L5 credits 8
252034 L5 credits 8
12140 L5 credits 9		 Jhb         22-25 R7,790
CT         8-11
Professional Management & Leadership Development Module 4 MDP 120300 L5 credits 8
15224 L5 credits 4
252035 L5 credits 8
252026 L5 credits 6		 Jhb           R7,790
CT          
Professional  Results-based Management – Planning, Monitoring & Evaluations Module 6 MDP 252022 L5 credits 8 252032 L5 credits 8
252024 L5 credits 4
252025 L5 credits 8		 Jhb           R7,790
CT          
Project Management 120372 L4 credits 5 120379 L4 credits 8 Jhb   2-4   25-27 10-12 R6,200
Pta 4-6   8-10    
CT     22-24   10-12
Dbn 11-13   8-10   1-3
Public Finance Management 242810 L4 credits 6 252040 L5 credits 8 Jhb     20-22     R5,700
Pta   23-25   25-27  
CT       20-22  
Dbn       18-20  
Quality & Customer Service 10052 L5 credits 6 Jhb   23-24     1-2 R4,500
CT   16-17     11-12
Dbn   23-24   21-22  
  Reception & Telephone Etiquette 13928 L3 credits 4 Jhb   18-19     11-12 R4,500
CT   19-20     18-19
Dbn   26-27     22-23
Recruitment and Selection 12140 L5 credits 9 Jhb   5-6     1-2 R4,500
CT   12-13     17-18
Dbn               4-5
Report Writing 12153   L4 credits 5
110023 L4 credits 6		 Jhb   9-11   25-27   R5,700
Pta     13-15    
CT 18-20     13-15  
Dbn 18-20     11-13  
Research Methodology & Report Writing 110023 L4 credits 6
12153 L4 credits 5		 Jhb         29-1 R5,700
CT         1-3
Dbn         17-19
Risk Management 252025 L5 credits 8 Jhb 16-17     25-26   R4,500
CT 16-17     11-12  
Dbn 16-17   9-10    
School Management Teams Leadership Development 120300 L5 credits 8
15224   L5 credits 4		 Jhb     8-10     R5,700
CT       18-20  
Dbn     22-24    
Skills Development & Training Management 252029 L5 credits 8 Jhb       28-29   R4,500
CT       14-15  
Dbn       25-26  
Stock Management 13945 L4 credits 2 Jhb       29   R2,300
CT 5     21  
Dbn 9     6  
Strategic Planning and Change Management 15219 L5 credits 4
115407 L5 credits 8		 Jhb   23-25     10-12 R5,700
CT 2-4     20-22  
Dbn     15-17    
Stress Management 15096 L5 credits 5 Jhb     17   17 R2,300
CT     7    
Dbn 3     22  
Supervisory Management Level 1 14667 L4 credits 10 Jhb 23-25   20-22   3-5 R5,700
Pta 9-11 4-6     17-19
CT   25-27   25-27 17-19
Dbn     13-15   8-10
Implementing Internships, Learnerships and employee tax incentives (Half Day)   Jhb     24     R1,100
CT     24    
Dbn   9      
Team Building 252037 L5 credits 6 Jhb 13         R2,300
CT 6        
Dbn 2        
Team Leader 252037 L5 credits 6 Jhb   16-18     24-26 R5,700
Pta 16-18        
CT   9-11     22-24
Dbn   2-4     17-19
Technical Report Writing 12153   L4 credits 5
110023 L4 credits 6		 Jhb 9-11     4-6   R5,700
CT 23-25       8-10
Dbn 16-18       17-19
Telephone Etiquette 7790 L3 credits 3 Jhb   19   15   R2,300
CT 5   23   17
Dbn 9   17   19
Time Management 15234 L5 credits 4 Jhb 2-3 12-13   18-19   R4,500
CT 2-3 9-10   18-19  
Dbn   19-20   14-15  
Women in Management 15224   L5 credits 4 Jhb     8-10     R5,700
CT   2-4      
Dbn 11-13        
View Public Course Schedule for 2015 online
 
All prices exclude VAT

If the above dates don't fit your diary please let us know so that we can give you future dates.
We need a minimum of 5 delegates for a public course to proceed.

In house training at discounted rates for groups can be provided where 6 or more learners are interested in attending. Training can be customised to suit your requirements. The training course can be offered in all centres throughout South Africa.

In-house prices and Course Profiles will be forwarded on request.

If you are interested in attending a course please send an email to the email addresses
as above, or contact via telephone as above.
 
 
CONTACT DETAILS
Tel: 011 678-2443 Fax: 011 678-6496
Website: www.imsimbi.co.za
Julius: Julius@imsimbi.co.za
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