Received: from out1.pod4.sac1.zdsys.com ([192.161.146.68]:58989) by stodi.digitalkingdom.org with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.86) (envelope-from ) id 1bA998-0002W9-KQ for secretary@lojban.org; Mon, 06 Jun 2016 22:01:51 -0700 Received: from zendesk.com (work11.pod4.sac1.zdsys.com [10.100.5.48]) by out1.pod4.sac1.zdsys.com (Postfix) with ESMTP id 986A23D8AD for ; Tue, 7 Jun 2016 05:01:40 +0000 (UTC) Date: Tue, 07 Jun 2016 05:01:40 +0000 From: Support Reply-To: Support To: Robin Powell Message-ID: In-Reply-To: <20160606003023.GA7642@stodi.digitalkingdom.org> References: <20160606003023.GA7642@stodi.digitalkingdom.org> Subject: Request #443625: How would you rate the support you received? Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_5756553494418_13383fa250acd32036272"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Auto-Response-Suppress: All Auto-Submitted: auto-generated X-Mailer: Zendesk Mailer X-Delivery-Context: event-id-99770698726 X-Zendesk-From-Account-Id: 8aae951 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk1; t=1465275700; bh=XcnNDUoNNL5bu3vWK2GGA+xNwOpNdJOVjiURIblD6vs=; h=date:from:reply-to:to:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=S8arkitgm8S2T6gxMx2ZuAo29V3AELvEjhgMoRuYrFqzc0JmB32WRf1Jq325gppsQ7bIK7JNMgsCpw2+HlJzUJZMYLXkcrycJuR/9plVQrktb7gi6SG5Ac4O6Zt4kw9Z9NnuKXBGOpWcY4OqXx5fggXP4jqI27OuUKAPSz0JcYc= X-CMAE-Score: 0 X-CMAE-Analysis: v=2.1 cv=DNVymH5b c=1 sm=1 tr=0 a=j6rhmagngcz6B6RdXbVzQw==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=IkcTkHD0fZMA:10 a=A-Ay9Xv3AAAA:8 a=eTCsLFHnAAAA:8 a=FJX9TDluAAAA:8 a=CKCr3a6jjxyjDQkv2cIA:9 a=LJjo02SocZ1pIbAX:21 a=1vMqbCT-pBBxwKRA:21 a=QEXdDO2ut3YA:10 a=az9ExmBAGR4A:10 a=NWVoK91CQyQA:10 a=SSmOFEACAAAA:8 a=7xMSrxxWbgGXkknHd_4A:9 a=uN3QVE9Dbg44EbpD:21 a=PfSK0l18MQgzHTEF:21 a=yIzHk6NBJw02Pvta:21 a=_W_S_7VecoQA:10 a=frz4AuCg-hUA:10 a=p403mkujtbAA:10 a=e7TI1aA-UvBIeUnWv3ue:22 a=H-oYjRxR9sz0Gq9uC7Yt:22 a=Wxle2yX7101F7n91PQ6m:22 a=zjWhRoSqWz9hl55Hdlzg:22 X-Spam-Score: -1.9 (-) X-Spam_score: -1.9 X-Spam_score_int: -18 X-Spam_bar: - ----==_mimepart_5756553494418_13383fa250acd32036272 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Hello Robin Powell, We'd love to hear what you think of our customer service. Please take a m= oment to answer one simple question by clicking either link below: How would you rate the support you received? You can copy the following URL into your browser to rate: https://ingramcontent.zendesk.com/requests/443625/satisfaction/new/lnNO= 5EeGhUIpOIN7DicOxawPk?locale=3D1 Here's a reminder of what your ticket was about: ---------------------------------------------- Jana, Jun 6, 11:09 AM CDT If you add an ebook to your account that is a new title. Ebooks, paperback, hardback all require their own title setup. Please let us know if you have any other questions. Thank you, = Jana IngramSpark Supervisor = 1-800-509-4156 lsisupport@ingramcontent.com ---------------------------------------------- Robin Lee Powell [, Jun 5, 7:30 PM CDT But I don't want to add a new book; I want to add an epub to book 9780966= 028324 ---------------------------------------------- Jana, Jun 5, 5:51 PM CDT Thank you for your email. You can select Add New Title if you are now looking to upload an ebook. Please let us know if you have any other questions. Thank you, = Jana IngramSpark Supervisor = 1-800-509-4156 lsisupport@ingramcontent.com ---------------------------------------------- Robin Powell, Jun 2, 7:35 PM CDT We have our own EPub file for this book; can you please convert it to com= bined print + ebook so we can upload it? ------------------ Submitted from: https://myaccount.ingramspark.com/Titles/TitleInfo/CSS19= 56560 To unsubscribe to the satisfaction surveys click here and send the email as-is to our team -------------------------------- This email is a service from Ingram Content Group. [J67Z2M-OQL1]= ----==_mimepart_5756553494418_13383fa250acd32036272 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
##- Please type your reply above this = line -##

Hello Robin Powell,

We'd love to hear what you think of our = customer service. Please take a moment to answer one simple question by c= licking either link below:

How would you rate the support you received?

Good, I'm satisfied<= /a>

Bad, I'm unsatisfied

Here's a remind= er of what your ticket was about:

=

= Jana (Ingram Content Group)

=

= Jun 6, 11:09 AM CDT

If = you add an ebook to your account that is a new title.

Ebooks, paperback, hardback all require their own title se= tup.

Please let us know if you have any= other questions.

Thank you,
Jana

IngramSpark Supervisor
1-800-509-4156
lsisupport@ingramcontent.com

=

<= /p>

Robin Lee Powell [

But I d= on't want to add a new book; I want to add an epub to book 9780966028324<= /p>

=

= Jana (Ingram Content Group)

=

= Jun 5, 5:51 PM CDT

Tha= nk you for your email.

You can select A= dd New Title if you are now looking to upload an ebook.

Please let us know if you have any other questions.

<= p style=3D"color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Gr= ande', 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px;= margin: 15px 0" dir=3D"auto">Thank you,
Jana

IngramSpark Supervisor
1-800-509-4156
lsisupport@ingramcontent.com

=

<= /p> <= /tr>

Robin Powell

Jun 2, 7:= 35 PM CDT

We have our ow= n EPub file for this book; can you please convert it to combined print + = ebook so we can upload it?

------------= ------
Submitted from: https://myaccount.ingramspark.com/Titles/TitleInfo/CSS1956560

<= /div>

To unsubscribe to the satisfaction surveys click here and send the email as-is to= our team

This email is a service from Ingram Content Group. Delivered by Ze= ndesk
[J67Z2M-OQL1] ----==_mimepart_5756553494418_13383fa250acd32036272--