Received: from out3.pod4.sac1.zdsys.com ([192.161.146.70]:37938) by stodi.digitalkingdom.org with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.86) (envelope-from ) id 1btIr2-0007et-5H for secretary@lojban.org; Sun, 09 Oct 2016 11:29:47 -0700 Received: from zendesk.com (work19.pod4.sac1.zdsys.com [10.100.5.58]) by out3.pod4.sac1.zdsys.com (Postfix) with ESMTP id 2BC2210D75C6 for ; Sun, 9 Oct 2016 18:29:38 +0000 (UTC) Date: Sun, 09 Oct 2016 18:29:38 +0000 From: "Myah (Ingram Spark Support)" Reply-To: Ingram Spark Support Cc: Robin Powell Message-ID: In-Reply-To: <20161003022755.GG1675@stodi.digitalkingdom.org> References: <1R4V7PZZP1_57cb409395064_37c63fdc1c8cd31c337258_sprut@zendesk.com> <20160901002327.GI17353@stodi.digitalkingdom.org> <20160830061701.GF17353@stodi.digitalkingdom.org> <1R4V7PZZP1_57c713e21829c_9adf3fb59c2cd3283873b8_sprut@zendesk.com> <1R4V7PZZP1@zendesk.com> <20161003022755.GG1675@stodi.digitalkingdom.org> Subject: [Ingram Content Group] Update: Re: [Ingram Content Group] Update: Wrong ebook association Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_57fa8c92233c5_200fc3f8e038cd338164583"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Auto-Response-Suppress: All Auto-Submitted: auto-generated X-Mailer: Zendesk Mailer X-Delivery-Context: event-id-143486441006 X-Zendesk-From-Account-Id: 8aae951 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk1; t=1476037778; bh=rm4Hii1vFq08XXLGCU0OwvidXXXHFpw+Uer5RRDNVbU=; h=date:from:reply-to:cc:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=jTRYMxy3kO5gcsSyqOiKchQ8wFzOtaQay2PraRuseTKAkrukhLupBXhexQ/Vmw7EMNMBoGaAc0qkoxSWPU8zsgMVQjU7VS31Lrh05mKVARDN6Irud+qg+iBmhU1jP8OtZtr3IB6GcH+IrSQtUsijkXOWLzjw8N3ojXALFn4k0vA= DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmailmarkup.zendesk.com; q=dns/txt; s=zendesk1; t=1476037778; bh=rm4Hii1vFq08XXLGCU0OwvidXXXHFpw+Uer5RRDNVbU=; h=date:from:reply-to:cc:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=KXt5GvHxsng6zUhA7Vajrf0K/4+Ri6+/K0/ZTg3pv+ZtIuRBHA2UUhHjObLdVJPKAgCnHAALvxkg2ORmL8m1rDIOgSKbRUOccTdDK3x8Tl0YKFZmZrni0QPOF+3AiwZVQ+kibstYhHzUWUJyN3dC2WRzlIv456uHJ2Ph04u3VDY= X-CMAE-Score: 0 X-CMAE-Analysis: v=2.1 cv=R4T+YolX c=1 sm=1 tr=0 a=3c/E/WafORpt1aQ14JXadQ==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=KiCxJD0x+Pe5VASQKmYoJrcyuOo=:19 a=IkcTkHD0fZMA:10 a=vggBfdFIAAAA:8 a=eTCsLFHnAAAA:8 a=gJ7lJ-bzcB4vzYY3Sl0A:9 a=QEXdDO2ut3YA:10 a=LzuhKpY_CksA:10 a=az9ExmBAGR4A:10 a=FJX9TDluAAAA:8 a=A-Ay9Xv3AAAA:8 a=TeuQqM9sAAAA:8 a=SSmOFEACAAAA:8 a=c4i4CbmOQJxInnDDVtYA:9 a=GQaNI8636gI5tA9v:21 a=_W_S_7VecoQA:10 a=frz4AuCg-hUA:10 a=p403mkujtbAA:10 a=ulBnneXc4k8OkFd-VeVl:22 a=H-oYjRxR9sz0Gq9uC7Yt:22 a=Wxle2yX7101F7n91PQ6m:22 a=e7TI1aA-UvBIeUnWv3ue:22 a=e177VXkoA7pnmra_KuOY:22 a=zjWhRoSqWz9hl55Hdlzg:22 X-Spam-Score: -0.9 (/) X-Spam_score: -0.9 X-Spam_score_int: -8 X-Spam_bar: / ----==_mimepart_57fa8c92233c5_200fc3f8e038cd338164583 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## You are registered as a CC on this support request (669723). Reply to thi= s email to add a comment to the request. ---------------------------------------------- Myah, Oct 9, 1:29 PM CDT Greetings Robin, Thanks for the reply. To clarify, the ISBN 9780966028331 (eBook) is liste= d on Amazon, but it is listed with ISBN 9780966028300 (hardcover) which i= s not distributed or printed by Ingram. Alternatively, ISBN 9780966028324= (case laminate- hardcover) that is distributed/printed by Ingram is list= ed on Amazon at https://www.amazon.com/Complete-Lojban-Language-John-Cowa= n/dp/0966028325/ref=3Dsr_1_1?s=3Dbooks&ie=3DUTF8&qid=3D1476037616&sr=3D1-= 1&keywords=3D9780966028324 = Unfortunately, we are unable to control how Amazon list a title. With thi= s in mind, IngramSpark cannot inform a retailer how to associate books on= its website. = **Please note that IngramSpark is your printer, whereas Ingram Book Compa= ny is your distributor. We are not the publisher** Thank You,=C2=A0 Myah IngramSpark/LSI Support Team=C2=A0 855-997-7275/800-509-4156=C2=A0 IngramSparkSupport@IngramContent.com ---------------------------------------------- Robin Lee Powell [, Oct 2, 9:28 PM CDT This is a follow-up to your previous request #630135 "Wrong ebook associa= tion" Again, that's *the wrong paper book*. If you go to the link you sent, you'll see a hardback book linked, but it's the $85 first edition that we no longer sell; it's being sold by third party sellers. What needs to happen is for https://www.amazon.com/Complete-Lojban-Language-John-Cowan/dp/0966028325/= , the actual current edition, to be linked to the Kindle version. Since you're my publisher, Amazon won't talk to me about it. Please fix it, or tell me how to do it! -------------------------------- This email is a service from IngramSpark. [JPVWZR-5QMJ]= ----==_mimepart_57fa8c92233c5_200fc3f8e038cd338164583 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
##- Please type your reply above this = line -##

You are registered as a CC on this support request (669723). Reply= to this email to add a comment to the request.

= Myah (IngramSpark) =

Oct 9, 1:29 PM CDT

=

Greetings Robin,

Thanks for the reply. To clarify, the ISBN 9780966028331 (eB= ook) is listed on Amazon, but it is listed with ISBN 9780966028300 (hardc= over) which is not distributed or printed by Ingram. Alternatively, ISBN = 9780966028324 (case laminate- hardcover) that is distributed/printed by I= ngram is listed on Amazon at https://www.amazon.com/Complete-Lojban-Language-John-Cowan/d= p/0966028325/ref=3Dsr_1_1?s=3Dbooks&ie=3DUTF8&qid=3D1476037616&am= p;sr=3D1-1&keywords=3D9780966028324

Unfortunately, we are unable to control how Amazon list a title. Wit= h this in mind, IngramSpark cannot inform a retailer how to associate boo= ks on its website.

Please note = that IngramSpark is your printer, whereas Ingram Book Company is your dis= tributor. We are not the publisher

Thank You,=C2=A0
Myah
IngramSpark/LSI Support Team=C2=A0
855-997-7275/800-509-4156=C2=A0
IngramSparkSupport@IngramContent.c= om

=

= Robin Lee Powell [ =

Oct 2, 9:28 PM CDT

=

This is a follow-up to your previous request <= a href=3D"https://help.ingramspark.com/hc/requests/630135" target=3D"_bla= nk" rel=3D"ticket">#630135 "Wrong ebook association"

Again, that's *the wrong paper book*.

If you go to the link you sent, you'll see a hardback bo= ok linked,
but it's the $85 first edition that we no longer sell; it= 's being
sold by third party sellers.

What needs to happen is for
https://www.amazon.com/Complete-Lojban-Language-Jo= hn-Cowan/dp/0966028325/
, the actual current edition, to be link= ed to the Kindle version.

Since you're = my publisher, Amazon won't talk to me about it. Please
fix it, or te= ll me how to do it!
This email is a service from IngramSpark. Delivered by Zendesk
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