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Date: Sun, 9 Oct 2016 12:37:27 -0700
From: Robin Lee Powell <rlpowell@digitalkingdom.org>
To: "Myah (Ingram Spark Support)" <ingramsparksupport@ingramcontent.com>
Cc: Robin Powell <secretary@lojban.org>
Subject: Re: [Ingram Content Group] Update: Re: [Ingram Content Group]
 Update: Wrong ebook association
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Mail-Followup-To: "Myah (Ingram Spark Support)" <ingramsparksupport@ingramcontent.com>,
	Robin Powell <secretary@lojban.org>
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That's ... disappointing, since this situation was created by me
following your instructions on how to get the results I wanted,
which clearly I didn't.

If we still count as the publisher, can you give me any hints on how
to prove this to Amazon?


On Sun, Oct 09, 2016 at 06:29:38PM +0000, Myah (Ingram Spark Support) wrote:
> ##- Please type your reply above this line -##
> 
> You are registered as a CC on this support request (669723). Reply to this email to add a comment to the request.
> 
> ----------------------------------------------
> 
> Myah, Oct 9, 1:29 PM CDT
> 
> Greetings Robin,
> 
> Thanks for the reply. To clarify, the ISBN 9780966028331 (eBook) is listed on Amazon, but it is listed with ISBN 9780966028300 (hardcover) which is not distributed or printed by Ingram. Alternatively, ISBN 9780966028324 (case laminate- hardcover) that is distributed/printed by Ingram is listed on Amazon at https://www.amazon.com/Complete-Lojban-Language-John-Cowan/dp/0966028325/ref=sr_1_1?s=books&ie=UTF8&qid=1476037616&sr=1-1&keywords=9780966028324 
> 
> Unfortunately, we are unable to control how Amazon list a title. With this in mind, IngramSpark cannot inform a retailer how to associate books on its website. 
> 
> **Please note that IngramSpark is your printer, whereas Ingram Book Company is your distributor. We are not the publisher**
> 
> Thank You, 
> Myah
> IngramSpark/LSI Support Team 
> 855-997-7275/800-509-4156 
> IngramSparkSupport@IngramContent.com
> 
> ----------------------------------------------
> 
> Robin Lee Powell [, Oct 2, 9:28 PM CDT
> 
> This is a follow-up to your previous request #630135 "Wrong ebook association"
> 
> Again, that's *the wrong paper book*.
> 
> If you go to the link you sent, you'll see a hardback book linked,
> but it's the $85 first edition that we no longer sell; it's being
> sold by third party sellers.
> 
> What needs to happen is for
> https://www.amazon.com/Complete-Lojban-Language-John-Cowan/dp/0966028325/
> , the actual current edition, to be linked to the Kindle version.
> 
> Since you're my publisher, Amazon won't talk to me about it. Please
> fix it, or tell me how to do it!
> 
> --------------------------------
> This email is a service from IngramSpark.
> 
> 
> 
> 
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> 
> 
> [JPVWZR-5QMJ]