Received: from smtp-out-174-137.amazon.com ([207.171.174.137]:32894) by stodi.digitalkingdom.org with esmtp (Exim 4.76) (envelope-from ) id 1TCI7c-00075C-F4 for treasurer@lojban.org; Thu, 13 Sep 2012 15:43:08 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=amazon.com; i=no-reply@amazon.com; q=dns/txt; s=rte02; t=1347576156; x=1379112156; h=content-transfer-encoding:reply-to:mime-version: message-id:subject:date:to:from; z=Content-Transfer-Encoding:=207bit|Reply-To:=20 |MIME-Version:=201.0|Message-ID:=20<1297430450.5507@amazo n.com>|Subject:=20FBA=20Newsletter=20September=202012 |Date:=20Thu,=2013=20Sep=202012=2016:19:13=20-0500|To:=20 treasurer@lojban.org|From:=20"Fulfillment=20by=20Amazon" =20; bh=G107eAbSO1fmqhrLFF9NOLkEOX9914nHnMa84QVGay4=; b=JjEpcOfdQVywvf7yMSLfC4UY46ZOVJfJ/JaSWn9A5ue+dGCj42dpME76 ZvWSujGY7CNJs6oud1EMzmrbu+Efcw==; Received: from mktomail.com ([172.28.0.48]) by amazoneu-rel.mktdns.com (StrongMail Enterprise 4.1.1.6(4.1.1.6-56715)); Thu, 13 Sep 2012 16:19:13 -0500 X-VirtualServer: eu-vsg49-amazoneu, amazoneu-rel.mktdns.com, 172.28.5.49 X-VirtualServerGroup: eu-vsg49-amazoneu X-MailingID: 1297430450::amazoneuBetacust-5285-22131-1-9104-prod-38110::38110::0::2102761865-1::5507 X-SMHeaderMap: mid="X-MailingID" X-Destination-ID: treasurer@lojban.org X-SMFBL: dHJlYXN1cmVyQGxvamJhbi5vcmc= Content-Transfer-Encoding: 7bit Content-Type: multipart/alternative; boundary="----=_NextPart_001_AEA6_74B0DC51.19495CFF" X-PVIQ: 000326-000757-005285-000000-026757 X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy Reply-To: MIME-Version: 1.0 Message-ID: <1297430450.5507@amazon.com> Subject: FBA Newsletter September 2012 Date: Thu, 13 Sep 2012 16:19:13 -0500 To: treasurer@lojban.org From: "Fulfillment by Amazon" X-Spam-Score: -3.6 (---) X-Spam_score: -3.6 X-Spam_score_int: -35 X-Spam_bar: --- ------=_NextPart_001_AEA6_74B0DC51.19495CFF Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 7bit Content-Disposition: inline From the editor Greetings from Fulfillment by Amazon, Have you finished your holiday shopping yet? As a seller on Amazon, you know the importance of getting your inventory to our fulfillment centers early, so you can take advantage of our peak holiday shopping days. And while many buyers grab up all the great deals on Black Friday and Cyber Monday, there are still many customers who submit orders that come in at the last minute. In 2011, the last shipment from Amazon that was delivered by Christmas day (Sunday) was ordered on December 23 (Friday) at midnight. Many late purchasing customers trust Amazon to deliver by Christmas Eve and will therefore place a last-minute order. Through FBA, your customers can request different delivery options for faster delivery, choose FREE Super Saver Shipping, or benefit from Amazon Prime—so we want to make sure you have the right tools and inventory to make those valuable days count. This month we have several articles that can help you ramp up for the 2012 holiday selling season, and a special section on holiday selling tips. Whether it's selling globally or uploading bulk files of inventory for creating your shipment, we want to help you improve your end-of-the-year sales. FBA News Expand internationally with FBA Global Export This holiday season, you could be selling to more people around the world with FBA Global Export with expanded export options. On August 22, 2012, we launched a new export service called FBA Global Export. This new service leverages our existing export processes, carrier relationships, technologies, and shipment volume to provide a fast, efficient, and cost effective solution, allowing all U.S. sellers to export a wide variety of products. Best of all, there is no additional fee for this service for orders placed on Amazon.com—all you need to do is sign up for your eligible products to be enabled. FBA Global Export provides customers outside of the U.S. a great experience when ordering and receiving products and gives U.S. sellers a new audience for their products. - Customers around the world can purchase eligible products from U.S. sellers on Amazon.com, including both media products and non-media products, such as electronics, apparel, and shoes. - Your media products are now eligible for faster export shipping than was previously available. - Export selection is easily searched and filtered by customers. - Total cost of the products to buyers is clear—no surprises. At check out, we estimate, surface, and pre-collect duty and shipping charges, and we pay directly to the carrier during the customs clearance process. - Amazon works with carriers to help address their questions regarding your shipment, making the process easier for the seller. - Customers can choose from Standard, Priority, or Expedited shipping. We encourage sellers who currently export their media products through FBA’s Media Worldwide Export feature to switch to the FBA Global Export feature. By switching to this new feature, customers who purchase media products will enjoy the benefits outlined above. Both new and existing export sellers must sign up in order for products to be eligible for these benefits. You can do so within your Seller Account by visiting the Inventory tab, selecting Manage FBA Inventory, and following the instructions for FBA Global Export. For more information about exporting products with FBA, see Help topic FBA Exports (http://www.amazon.com/fba-export ). New Multi-Channel Fulfillment features—brand your orders and enable customer returns We’ve added two new features to help you get more out of FBA’s Multi-Channel Fulfillment service: Brand your Multi-Channel Fulfillment orders Your brand connects you to your customers, and now, all of your Multi-Channel Fulfillment shipments can show your brand using the new Packing Slip Branding service. You may choose to have your company name and additional text—such as customer service contact information—appear on the top of every Multi-Channel Fulfillment packing slip. It's easy to set up. In your Seller Account, go to the Settings tab. Under "Fulfillment by Amazon," select the Multi-Channel Fulfillment Settings. Then enter your merchant name—the name you use for your off-Amazon sales channels—and any extra information to print on all your Multi-Channel Fulfillment packing slips. This feature is currently in beta, and at this time, there is no additional cost for this service. For additional information, please see Branding Options for Multi-Channel Fulfillment in your Seller Account: http://www.amazon.com/multi-channel-fulfillment-branding Use Amazon customer returns for Multi-Channel Fulfillment orders When customers request returns or refunds for Units fulfilled using Multi-Channel Fulfillment, you now have the option to manage returns in your Seller Account. If you choose to take advantage of this service, we will provide shipping labels for customers to use to return Units directly to our fulfillment center. Sellers are still responsible for replacements, refunds, and returns. This feature is currently in beta phase. While there is currently no additional charge for this service, Amazon reserves the right to charge for this program in the future. For more information go to Service for Multi-Channel Fulfillment Orders (http://www.amazon.com/multi-channel-fulfillment-customer-returns) Improve your inbound shipping While it's important to get your inventory to the fulfillment center early for the holidays, it's also important to get it there right the first time. You now have two new tools at your fingertips to help monitor your compliance with inbound shipment requirements. Merchant Inbound Coaching now features the Inbound Compliance Summaryand the Inbound Compliance Report, which help you to quickly identify what problems we're encountering with your shipments and to drill down to the product level to identify how you can improve your shipments. The Inbound Compliance Summary appears in your shipping queue and provides a 90-day problem rate and a roll up summary for the following inbound problems: - Barcode Cannot Be Scanned - Unexpected Item Found - Additional Quantities Encountered - Item Label Missing - Item Label Mislabeled The Inbound Compliance Report is just a click away from the Inbound Compliance Summary. This report provides a line item view of products that were associated with any of the inbound problem types listed above. You can view the report online or download it as a .csv file for use in applications like Excel. These new features can help you improve your inbound shipments. By understanding some of the possible causes for the delays of your shipments, you can help to reduce receive times, getting your products available for sale sooner. Tools & Tips Manage high volume shipments with bulk uploads If you're creating a medium or large shipment for the holidays, you can save time by using the Inbound Shipment File Upload Tool as an alternative to creating individual shipments online. It's easy: You upload a .csv file of your inventory created from a template we provide, and the shipment is created automatically for you. You can use the Inbound Shipment feed upload tool to create or update a shipment. Go to Inventory > Manage FBA Shipments > Upload Inbound Shipment File (https://sellercentral.amazon.com/gp/ssof/workflow/upload/upload-create.html - sign in required) to download the template. Enter your inventory in the spreadsheet and save it as a .csv file, then upload it using the same link above. Once the upload is complete, you can return to the Shipping Queue to complete the shipment process. Learn more about the Inbound Shipment feed upload tool (http://www.amazon.com/fba-shipment-upload-tool ) Ship right with the new Shipping Matrix When shipping your products to Amazon fulfillment centers, it's important to pack your boxes properly to ensure timely and accurate receipt. In mid-July, we updated the Shipping and Routing help pages for small parcel deliveries, LTL/FTL deliveries, and the requirements for all delivery types. Be sure to review: - Box dimensions: All boxes shipped to FBA (whether by small parcel or LTL/FTL) should be no longer than 25" on any side. - Small parcel shipment label requirements: All small-parcel delivery boxes must have shipment labels only, and shipment labels must not include other messaging. - Building pallets: The Units of each pallet must all belong to one Shipment ID Following the requirements in these sections will help ensure that your shipment is received accurately and damage-free. In August, we added the Shipping Matrix to our Shipping and Routing Requirements help page. The FBA Shipping Matrix is a printer-friendly document that provides a concise summary of requirements for packing a small parcel on page 1 and palletized shipment for FBA on page 2. The document displays clear shipping requirements such as appropriate dunnage and restrictions for box dimensions and weight, as well as pallet requirements for LTL/FTL shipments. You can print either page or both depending on your shipping practices and keep the printout wherever you pack your shipments for FBA. You can find the updated help Shipping and Routing Requirements and the Shipping Matrix in help: http://www.amazon.com/FBA-Shipping-Routing-Requirements Manage your inventory during the holidays Here are a few tips to help you have a successful holiday selling season this year: - Send early. Anticipate the lead time for deliveries. Black Friday will land on November 23 this year. We recommend planning to have your deliveries arrive at Amazon fulfillment centers between mid-October and early November, allowing for 3 to 5 business days for transit to the fulfillment centers. Carriers are busy this time of year and weather conditions can cause delays. Consider shipping with our Amazon-partnered carrier service to support your small parcel shipments during this peak season. - Send a lot. Calculate how much you'll need to meet customer demand during peak seasons. Identify which products will be your top sellers, and make sure you have plenty on stock in the fulfillment centers. Remember, Amazon customers make purchases right up to the holidays—so don’t miss out on those final valuable days. - Set replenishment alerts. Replenishment Alerts enable you to manage your inventory in Amazon's fulfillment centers without needing to constantly monitor each listing. You can set the alert quantity for individual items or groups of items. When the listing's fulfillable quantity reaches your setting, we notify you by sending you a Replenishment Alert e-mail. http://www.amazon.com/fba-replenishment-alerts . - Track your shipments: Submit relevant tracking IDs or BOL Numbers and mark shipments as "shipped" in your Seller Account once they have been handed over to the carrier, so we receive advance notification of shipments due at Amazon fulfillment centers. - Count twice, ship once: Ensure that all of your units are accurately reflected on each relevant FBA Shipment ID and that you ship no more or no fewer units than listed in your shipment. - Don't mix shipments: Don't combine shipments even if they are going to the same fulfillment center. Units from one shipment must be delivered to the assigned Amazon fulfillment center under a single carrier and pickup so your inventory will be accounted for and received promptly. - Label and prep: Ensure all products are properly labeled and prepped, so we can efficiently receive, store, and ship them to their final location. Unplanned labeling and prep can cause delays in receiving your inventory. Download the FBA Prep Matrix for guidelines on prepping your products: https://images-na.ssl-images-amazon.com/images/G/01/fba-help/QRG/FBA-Prep-Matrix.pdf - Take a vacation! When you change your listing status from active to inactive (or "On Vacation"), the listings you fulfill yourself will be removed from Amazon.com. However, your listings fulfilled by Amazon will remain available for sale on Amazon.com and through Multi-Channel Fulfillment. When you’re ready to resume self-fulfilling orders, you simply need to reactivate your listing status. For more on account status, go to Listings Status (Vacation) http://www.amazon.com/listing-status-vacation . Regards, The Fulfillment by Amazon Team --------------------------------- We hope you found this message to be useful. However, if you'd rather not receive future e-mails of this sort from Amazon Services, please opt-out here: http://www.amazonservices.com/content/unsubscribe.htm (c) 2012 Amazon.com, Inc. or its affiliates. All rights reserved. Amazon, Amazon.com and the Amazon.com logo are registered trademarks of Amazon.com, Inc. or its affiliates. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210 - ------=_NextPart_001_AEA6_74B0DC51.19495CFF Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: 7bit Content-Disposition: inline FBA Seller Update

 

FBA Merchant Update
  in this issue...

Tools & Tips
Manage high volume shipments with bulk uploads
Ship right with the new Shipping Matrix
Manage your inventory during the holidays


  reminders

Alert fulfillment centers with carrier tracking numbers

Another way to streamline the holiday receiving process at the fulfillment centers is with Tracking IDs. Amazon fulfillment centers use Tracking IDs to schedule and accommodate incoming shipments. For small parcel provide the carrier's tracking ID. For palletized shipments, provide the carrier's pro-reference number and reference the bill of lading (BOL) number on your shipment's paper or electronic BOL.

These tracking numbers enable Amazon to identify where your inventory might be during transit and when it's scheduled to arrive at an Amazon fulfillment center. This is especially useful if you use one of our partnered carriers since these carriers provide us with ongoing updates of shipments they are delivering to Amazon locations.

When you provide tracking information, we'll be able to show you more details about the location of your shipment and when it is scheduled to reach its destination. The more Amazon knows about the number of shipments and the volume of inventory scheduled to arrive at a fulfillment center, the easier it is for us to assign the appropriate number of resources for unloading and processing your inventory efficiently and accurately.

Contact customers directly

Keep your holiday customers happy with good customer service. When necessary, you can use the Contact Buyer form to reach out to a customer to resolve an issue with a product purchased on Amazon.com. With this form you can contact the buyer for order information, feedback, returns, refunds, or additional information.

Once an order has shipped, the customer's name appears in the Manage Orders page under "Contact Buyer." Clicking the customer's name opens the Contact Customer page. Select your subject and compose your message. Keep in mind that messages must be in regard to the customer's order on Amazon.com and marketing messages and links to other websites are not permitted. You can then monitor responses from customers through the Buyer Messages widget on your Seller Account homepage.

For complete communication guidelines, please visit Buyer-Seller Messaging Service: http://www.amazon.com/buyer-seller-messaging

  useful links

From the editor

Greetings from Fulfillment by Amazon,

Have you finished your holiday shopping yet? As a seller on Amazon, you know the importance of getting your inventory to our fulfillment centers early, so you can take advantage of our peak holiday shopping days. And while many buyers grab up all the great deals on Black Friday and Cyber Monday, there are still many customers who submit orders that come in at the last minute. In 2011, the last shipment from Amazon that was delivered by Christmas day (Sunday) was ordered on December 23 (Friday) at midnight.

Many late purchasing customers trust Amazon to deliver by Christmas Eve and will therefore place a last-minute order. Through FBA, your customers can request different delivery options for faster delivery, choose FREE Super Saver Shipping, or benefit from Amazon Prime—so we want to make sure you have the right tools and inventory to make those valuable days count.

This month we have several articles that can help you ramp up for the 2012 holiday selling season, and a special section on holiday selling tips. Whether it's selling globally or uploading bulk files of inventory for creating your shipment, we want to help you improve your end-of-the-year sales.

  FBA News

Expand internationally with FBA Global Export

This holiday season, you could be selling to more people around the world with FBA Global Export with expanded export options.

On August 22, 2012, we launched a new export service called FBA Global Export. This new service leverages our existing export processes, carrier relationships, technologies, and shipment volume to provide a fast, efficient, and cost effective solution, allowing all U.S. sellers to export a wide variety of products. Best of all, there is no additional fee for this service for orders placed on Amazon.com—all you need to do is sign up for your eligible products to be enabled.

FBA Global Export provides customers outside of the U.S. a great experience when ordering and receiving products and gives U.S. sellers a new audience for their products.

  • Customers around the world can purchase eligible products from U.S. sellers on Amazon.com, including both media products and non-media products, such as electronics, apparel, and shoes.
  • Your media products are now eligible for faster export shipping than was previously available.
  • Export selection is easily searched and filtered by customers.
  • Total cost of the products to buyers is clear—no surprises. At check out, we estimate, surface, and pre-collect duty and shipping charges, and we pay directly to the carrier during the customs clearance process.
  • Amazon works with carriers to help address their questions regarding your shipment, making the process easier for the seller.
  • Customers can choose from Standard, Priority, or Expedited shipping.

We encourage sellers who currently export their media products through FBA’s Media Worldwide Export feature to switch to the FBA Global Export feature.  By switching to this new feature, customers who purchase media products will enjoy the benefits outlined above.

Both new and existing export sellers must sign up in order for products to be eligible for these benefits. You can do so within your Seller Account by visiting the Inventory tab, selecting Manage FBA Inventory, and following the instructions for FBA Global Export. 

For more information about exporting products with FBA, see Help topic FBA Exports (http://www.amazon.com/fba-export).

New Multi-Channel Fulfillment features—brand your orders and enable customer returns

We’ve added two new features to help you get more out of FBA’s Multi-Channel Fulfillment service:

Brand your Multi-Channel Fulfillment orders

Your brand connects you to your customers, and now, all of your Multi-Channel Fulfillment shipments can show your brand using the new Packing Slip Branding service. You may choose to have your company name and additional text—such as customer service contact information—appear on the top of every Multi-Channel Fulfillment packing slip.

It's easy to set up. In your Seller Account, go to the Settings tab. Under "Fulfillment by Amazon," select the Multi-Channel Fulfillment Settings. Then enter your merchant name—the name you use for your off-Amazon sales channels—and any extra information to print on all your Multi-Channel Fulfillment packing slips.

This feature is currently in beta, and at this time, there is no additional cost for this service. For additional information, please see Branding Options for Multi-Channel Fulfillment in your Seller Account: http://www.amazon.com/multi-channel-fulfillment-branding

Use Amazon customer returns for Multi-Channel Fulfillment orders

When customers request returns or refunds for Units fulfilled using Multi-Channel Fulfillment, you now have the option to manage returns in your Seller Account. If you choose to take advantage of this service, we will provide shipping labels for customers to use to return Units directly to our fulfillment center. Sellers are still responsible for replacements, refunds, and returns.

This feature is currently in beta phase. While there is currently no additional charge for this service, Amazon reserves the right to charge for this program in the future.
For more information go to Service for Multi-Channel Fulfillment Orders (http://www.amazon.com/multi-channel-fulfillment-customer-returns)

Improve your inbound shipping

While it's important to get your inventory to the fulfillment center early for the holidays, it's also important to get it there right the first time. You now have two new tools at your fingertips to help monitor your compliance with inbound shipment requirements. Merchant Inbound Coaching now features the Inbound Compliance Summaryand the Inbound Compliance Report, which help you to quickly identify what problems we're encountering with your shipments and to drill down to the product level to identify how you can improve your shipments.

The Inbound Compliance Summary appears in your shipping queue and provides a 90-day problem rate and a roll up summary for the following inbound problems: 

  • Barcode Cannot Be Scanned
  • Unexpected Item Found
  • Additional Quantities Encountered
  • Item Label Missing
  • Item Label Mislabeled

The Inbound Compliance Report is just a click away from the Inbound Compliance Summary. This report provides a line item view of products that were associated with any of the inbound problem types listed above. You can view the report online or download it as a .csv file for use in applications like Excel.

These new features can help you improve your inbound shipments. By understanding some of the possible causes for the delays of your shipments, you can help to reduce receive times, getting your products available for sale sooner.

  Tools & Tips

Manage high volume shipments with bulk uploads

If you're creating a medium or large shipment for the holidays, you can save time by using the Inbound Shipment File Upload Tool as an alternative to creating individual shipments online.

It's easy: You upload a .csv file of your inventory created from a template we provide, and the shipment is created automatically for you. You can use the Inbound Shipment feed upload tool to create or update a shipment.

Go to Inventory > Manage FBA Shipments > Upload Inbound Shipment File (https://sellercentral.amazon.com/gp/ssof/workflow/upload/upload-create.html - sign in required) to download the template. Enter your inventory in the spreadsheet and save it as a .csv file, then upload it using the same link above. Once the upload is complete, you can return to the Shipping Queue to complete the shipment process.

Learn more about the Inbound Shipment feed upload tool (http://www.amazon.com/fba-shipment-upload-tool)

Ship right with the new Shipping Matrix

When shipping your products to Amazon fulfillment centers, it's important to pack your boxes properly to ensure timely and accurate receipt. In mid-July, we updated the Shipping and Routing help pages for small parcel deliveries, LTL/FTL deliveries, and the requirements for all delivery types. Be sure to review:

  • Box dimensions: All boxes shipped to FBA (whether by small parcel or LTL/FTL) should be no longer than 25" on any side.
  • Small parcel shipment label requirements: All small-parcel delivery boxes must have shipment labels only, and shipment labels must not include other messaging.
  • Building pallets: The Units of each pallet must all belong to one Shipment ID

Following the requirements in these sections will help ensure that your shipment is received accurately and damage-free.

In August, we added the Shipping Matrix to our Shipping and Routing Requirements help page. The FBA Shipping Matrix is a printer-friendly document that provides a concise summary of requirements for packing a small parcel on page 1 and palletized shipment for FBA on page 2. The document displays clear shipping requirements such as appropriate dunnage and restrictions for box dimensions and weight, as well as pallet requirements for LTL/FTL shipments. You can print either page or both depending on your shipping practices and keep the printout wherever you pack your shipments for FBA.

You can find the updated help Shipping and Routing Requirements and the Shipping Matrix in help: http://www.amazon.com/FBA-Shipping-Routing-Requirements

Manage your inventory during the holidays

Here are a few tips to help you have a successful holiday selling season this year:

  • Send early. Anticipate the lead time for deliveries. Black Friday will land on November 23 this year. We recommend planning to have your deliveries arrive at Amazon fulfillment centers between mid-October and early November, allowing for 3 to 5 business days for transit to the fulfillment centers. Carriers are busy this time of year and weather conditions can cause delays. Consider shipping with our Amazon-partnered carrier service to support your small parcel shipments during this peak season.
  • Send a lot. Calculate how much you'll need to meet customer demand during peak seasons. Identify which products will be your top sellers, and make sure you have plenty on stock in the fulfillment centers. Remember, Amazon customers make purchases right up to the holidays—so don’t miss out on those final valuable days.
  • Set replenishment alerts. Replenishment Alerts enable you to manage your inventory in Amazon's fulfillment centers without needing to constantly monitor each listing. You can set the alert quantity for individual items or groups of items. When the listing's fulfillable quantity reaches your setting, we notify you by sending you a Replenishment Alert e-mail. http://www.amazon.com/fba-replenishment-alerts.
  • Track your shipments: Submit relevant tracking IDs or BOL Numbers and mark shipments as "shipped" in your Seller Account once they have been handed over to the carrier, so we receive advance notification of shipments due at Amazon fulfillment centers.
  • Count twice, ship once: Ensure that all of your units are accurately reflected on each relevant FBA Shipment ID and that you ship no more or no fewer units than listed in your shipment.
  • Don't mix shipments: Don't combine shipments even if they are going to the same fulfillment center. Units from one shipment must be delivered to the assigned Amazon fulfillment center under a single carrier and pickup so your inventory will be accounted for and received promptly.
  • Label and prep: Ensure all products are properly labeled and prepped, so we can efficiently receive, store, and ship them to their final location. Unplanned labeling and prep can cause delays in receiving your inventory. Download the FBA Prep Matrix for guidelines on prepping your products: https://images-na.ssl-images-amazon.com/images/G/01/fba-help/QRG/FBA-Prep-Matrix.pdf 
  • Take a vacation! When you change your listing status from active to inactive (or "On Vacation"), the listings you fulfill yourself will be removed from Amazon.com. However, your listings fulfilled by Amazon will remain available for sale on Amazon.com and through Multi-Channel Fulfillment. When you’re ready to resume self-fulfilling orders, you simply need to reactivate your listing status. For more on account status, go to Listings Status (Vacation) http://www.amazon.com/listing-status-vacation.

Regards,
The Fulfillment by Amazon Team
We hope you found this message to be useful. However, if you'd rather not receive future e-mails of this sort from Amazon Services, please opt-out here: Unsubscribe

(c) 2012 Amazon.com, Inc. or its affiliates. All rights reserved. Amazon, Amazon.com and the Amazon.com logo are registered trademarks of Amazon.com, Inc. or its affiliates. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210
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