Received: from smtp-out-174-137.amazon.com ([207.171.174.137]:38766) by stodi.digitalkingdom.org with esmtp (Exim 4.80.1) (envelope-from <810-GRW-452.0.10197.0.0.19293.7.101735745@eu-lon-188.mktomail.com>) id 1VJOam-00059H-Pb for treasurer@lojban.org; Tue, 10 Sep 2013 07:07:02 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=amazon.com; i=no-reply@amazon.com; q=dns/txt; s=amazon201209; t=1378821994; x=1410357994; h=date:from:reply-to:to:message-id:subject:mime-version; z=Date:=20Tue,=2010=20Sep=202013=2007:19:39=20-0500=20(CDT )|From:=20Fulfillment=20by=20Amazon=20|Reply-To:=20no-reply@amazon.com|To:=20treasurer@lojban .org|Message-ID:=20<1582047585.99183826.1378815579437.Jav aMail.root@bg-lond-01>|Subject:=20FBA=20Newsletter=20-=20 September=202013|MIME-Version:=201.0; bh=I+xC6AdoCMjc09bUUWWvH1r5uUFx8X5wJVQ9irwgQpQ=; b=LLoRdSSbnemqq1kauajXPurTrv1KfxjsaD5EJAHCiR/XgOa53kEx9c/3 gAp1x5S7bNJrQ/yH2IiJpaoULWUv2yQyX07+6QQ2SWm3mXDIn82fqO2II pdPTM+DwMTX4BEnqp3VhF2i30UDKbM7oiTkNbrk/pIMVNyBiHnq3K1Ghk s=; X-MSFBL: dHJlYXN1cmVyQGxvamJhbi5vcmdAZHZwLTk0LTIzNi0xMTktNTdAYmctbG9uZC0w MUA4MTAtR1JXLTQ1Mjo4Mzk5NToxMDE5Nzo0MjM4NzowOjE5MjkzOjc6MTAxNzM1 NzQ1 Date: Tue, 10 Sep 2013 07:19:39 -0500 (CDT) From: Fulfillment by Amazon Reply-To: no-reply@amazon.com To: treasurer@lojban.org Message-ID: <1582047585.99183826.1378815579437.JavaMail.root@bg-lond-01> Subject: FBA Newsletter - September 2013 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_99183793_610194679.1378815579386" X-Mailfrom: 810-GRW-452.0.10197.0.0.19293.7.101735745@eu-lon-188.mktomail.com X-PVIQ: 000326-000757-000001-000000-064883 X-Binding: bg-lond-01 X-MarketoID: 810-GRW-452:83995:10197:42387:0:19293:7:101735745 breadcrumbId: ID-lon-mas2-marketo-org-41180-1371448168515-7-3858979 X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy X-Spam-Score: 0.9 (/) X-Spam_score: 0.9 X-Spam_score_int: 9 X-Spam_bar: / X-Spam-Report: Spam detection software, running on the system "stodi.digitalkingdom.org", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: September 2013 Newsletter Greetings from Fulfillment by Amazon It's hard to conceive right now, but very soon we will be in the throes of the holiday retail season. Many sellers make the majority of their money during this season, so now is the time to take stock before the holidays and get your house in order. Make sure you have enough inventory and that it arrives at Amazon's fulfillment centers with plenty of time to be stowed and available for holiday purchases. If this is your first holiday season as an FBA seller, you will soon understand that Amazon's Prime customers help drive demand for Amazon-fulfilled products, so be sure to track your sales and don't get caught out of stock. [...] Content analysis details: (0.9 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.0 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: amazonservices.com] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature ------=_Part_99183793_610194679.1378815579386 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable September 2013 Newsletter Greetings from Fulfillment by Amazon It's hard to conceive right now, but very soon we will be in the throes of = the holiday retail season. Many sellers make the majority of their money du= ring this season, so now is the time to take stock before the holidays and = get your house in order. Make sure you have enough inventory and that it ar= rives at Amazon's fulfillment centers with plenty of time to be stowed and = available for holiday purchases. If this is your first holiday season as an= FBA seller, you will soon understand that Amazon's Prime customers help dr= ive demand for Amazon-fulfilled products, so be sure to track your sales an= d don't get caught out of stock. =20 Featured story Tools for a Perfect Inbound Experience The FBA team is always working to make it easier for you to get your produc= ts to Amazon customers. Throughout 2013, we unveiled a number of features t= hat improve the process of sending inventory to Amazon fulfillment centers. The following example demonstrates how some of our new features come togeth= er to help sellers: A veteran FBA seller is getting ready for the peak holiday season. Via e-ma= il, they receive an Inbound Quantity Recommendation for their key ASIN, whi= ch indicates that, based on the seller=E2=80=99s historical sales, expected= seasonal lift and other variables, he should send in 2,000 units. The sell= er goes into Seller Central, where he can quickly see the FBA fees that wou= ld be paid on that ASIN in the new Fee Preview column. To build the shipment for these 2,000 units, the seller enters the new FBA = Shipment Creation Workflow, which offers improved navigation and clarity on= prep requirements. Within the workflow, the seller opts to send his units = with an Amazon Partnered LTL shipment, which offers price discounts and enh= anced tracking, so the seller can stay up-to-date as the units are received= at the fulfillment center. Once in stock, the seller can now set a repleni= shment alert to notify him if the inventory falls below a set Weeks-of-Cove= r threshold, to help him stay in stock for the holidays. Now for some updates A New, More Efficient Way to Reconcile Your Inventory The new Inventory Reconciliation Report gives you increased visibility into= your inventory events for an 18-month period. You can view the online repo= rt product by product or download the report and see movements for your ent= ire FBA inventory. The new Inventory Reconciliation Report enables you to: - View your monthly beginning and ending physical quantities, sales, return= s, removals, disposals, and more in one report. - Follow links to other inventory reports for more information on particul= ar units. - See reimbursements for lost or damaged inventory at the click of a butto= n. If you notice any discrepancies, try expanding the dates of your report. In= ventory events that affect your data may have occurred in a month outside o= f the report window. Try the Inventory Reconciliation Report today. Automatic Reimbursements for Amazon Returns When you use FBA, your business benefits from Amazon=E2=80=99s customer obs= ession. Customers love and trust Amazon=E2=80=99s customer service, and it= =E2=80=99s one of the reasons they keep coming back=E2=80=94especially duri= ng the holidays. Amazon offers returns for most products within 30 days of = receipt of shipment. In certain situations, Amazon may go above and beyond = that policy to provide an excellent customer experience=E2=80=94but did you= know that these returns accepted more than 30 days past our stated returns= window are now automatically reimbursed to your FBA account? For example, imagine a customer buys one of your FBA products on Amazon.com= with a 30-day return policy. Seventy days later, the customer calls Amazon= =E2=80=99s customer service, and based on their specific case we grant them= a free return and debit your account. Under the new policy, we will automa= tically reimburse your account the Replacement Value of the product, and th= e product will not be added to your inventory. In other words, you get paid= for the product, and Amazon takes care of the customer on your behalf. Ple= ase note that we may not reimburse if the return is related to a recall, pr= oduct defect, violation of our policies, or similar reason. FBA Launches Inbound Performance Alerts for Problem ASINs In a continuing effort to receive your products faster and increase your vi= sibility into your inbound issues, the FBA team is now surfacing Inbound Pe= rformance Alerts for ASINs in Seller Central. These workflow alerts identif= y your ASINs that have a history of inbound issues, such as insufficient pr= ep, so that you can improve your inbound processes. If you have an Inbound Performance Alert - ASIN, you will be notified of th= e problem on your Seller Central home page, through e-mail, in your AFN inv= entory, in the shipment creation workflow, and in the Shipment Summary wher= e the most recent problem occurred. You will be asked to acknowledge issues= with these ASINs before they can be added to a shipment to Amazon's fulfil= lment centers. Resolving these inbound problems will improve your products= =E2=80=99 receive times at the fulfillment center and make them available f= or purchase sooner. For more information, please visit the Inbound Performance Alerts help page= (sign in required). Get Personalized Recommendations with Selling Coach In a recent interview with TechCrunch, Peter Faricy, vice president and gen= eral manager of Amazon Marketplace, shared how Amazon is providing personal= ized recommendations to help Amazon sellers grow their business. He highlig= hted the "Almost Out-of-Stock e-mail" as the most popular type of recommend= ation among sellers. "[Almost Out-of-Stock] is one of the most powerful e-mails for serving cust= omers better. Managing your inventory in e-commerce is very, very challengi= ng, and sellers tell us they really find our recommendations useful," Faric= y said. He also pointed out that a growing favorite among sellers is product recomm= endations. Amazon identifies products that customers are searching for, com= pares them with products you are selling, and surfaces any products that yo= u might add to complement your existing inventory set. "We have millions of unique products at Amazon today and yet, I can tell yo= u we have an opportunity to add millions more," Faricy said. By helping sel= lers identify products that are in demand, Faricy said Amazon can expand th= e product base it offers to customers. "Our goal is to make it very easy fo= r [sellers] to join Amazon and very easy for them to make money, and we kno= w that it=E2=80=99s really a win-win." There are more than 50 different recommendation types available depending o= n your account type, and many are FBA specific. You can select which ones y= ou would like to receive by going to Amazon Selling Coach Notifications (sign in required). Let FBA Help Scale Your off-Amazon Business over the Holidays Are you investing in additional buildings and employees to handle your incr= eased holiday sales volume on other e-commerce channels? Multi-Channel Fulf= illment enables you to fulfill orders from your other channels through FBA.= You manage a single pool of inventory in Amazon fulfillment centers and Am= azon picks, packs, and ships your orders to your off-Amazon customers=E2=80= =94all you need to do is provide a ship-to address. Your orders can ship in= a brand-neutral blank box for a fee, and you can include your company name= and contact information on the packing slip at no charge. You can even hav= e customer returns sent back to the fulfillment center for processing. The = best part is that you don't have to commit or sign up in advance; simply us= e your current FBA inventory, and create a Multi-Channel Fulfillment order = with your products sell. Learn How to Create a Multi-Channel Fulfillment Order . For assistance, please contact Seller Support . If you'd rather not receive future e-mails of this sort from Amazon Service= s, please opt out here: unsubscribe =C2=A92013 Amazon Services. All rights reserved. Amazon.com, 410 Terry Aven= ue North, Seattle, WA 98109-5210 - ------=_Part_99183793_610194679.1378815579386 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit FBA Newsletter

 

 

In this edition

Tools for a Perfect Inbound Experience

A New, More Efficient Way to Reconcile Your Inventory

Automatic Reimbursements for Amazon Returns

FBA Launches Inbound Performance Alerts for Problem ASINs

Get Personalized Recommendations with Selling Coach

Let FBA Help Scale Your off-Amazon Business over the Holidays 

 

Countdown to Black Friday
FBA Wireless Rebate
Sheridyn Swimwear centralizes inventory, saves money with FBA

Fulfillment by Amazon helps swimwear designers to scale their business globally.

Sherydin Swimwear

Read Sheridyn Swimwear's story.

 

Replenishment alerts system updated

You can now set replenishment alerts for inventory using a Weeks-of-Cover threshold. You can manage these new replenishment alerts by following these steps:

  • Go to the Manage FBA Inventory page (sign-in required).
  • Select the products for which you would like to set an alert.
  • From the Apply to Selected Item(s) drop-down menu, select Set Replenishment Alert and click Go.
  • Set threshold types for the products in your inventory.

For more information, visit FBA Replenishment Alerts.

Looking for help?

Watch the new video How to Find Help for Your FBA Business in Seller Central

Finding Help Video


Provide access with new user permissions

Now you can grant other members of your organization—or even outside vendors—access to FBA reports and tools in your Seller Central account while restricting access to potentially sensitive business information.

Go to Settings > User Permissions to edit your existing secondary user permissions and invite others to have access. You can give tiered access to users based on permissions for specific areas of your Seller Central account, from no access to read-only access to full access.

Try the new shipment creation workflow

To access the new shipment creation workflow, follow these simple steps:

  1. Sign into your Seller Central account.
  2. From the Inventory link, select Manage FBA Shipments.
  3. At the top of the page, click the Try Now button.
Subscribe to the FBA Newsletter

We send this FBA newsletter to the e-mail address associated with your seller account. However, you can subscribe additional e-mail addresses to the newsletter using our online subscription form. This way you can make sure that key people in your business are able to get the news and updates that help them manage your business with FBA. Go to Subscribe to the FBA Newsletter to sign up additional e-mail addresses today.

 

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September 2013 Newsletter

Greetings from Fulfillment by Amazon

It's hard to conceive right now, but very soon we will be in the throes of the holiday retail season. Many sellers make the majority of their money during this season, so now is the time to take stock before the holidays and get your house in order. Make sure you have enough inventory and that it arrives at Amazon's fulfillment centers with plenty of time to be stowed and available for holiday purchases. If this is your first holiday season as an FBA seller, you will soon understand that Amazon's Prime customers help drive demand for Amazon-fulfilled products, so be sure to track your sales and don't get caught out of stock.

 

Featured story

Tools for a Perfect Inbound Experience

The FBA team is always working to make it easier for you to get your products to Amazon customers. Throughout 2013, we unveiled a number of features that improve the process of sending inventory to Amazon fulfillment centers.

The following example demonstrates how some of our new features come together to help sellers:

A veteran FBA seller is getting ready for the peak holiday season. Via e-mail, they receive an Inbound Quantity Recommendation for their key ASIN, which indicates that, based on the seller’s historical sales, expected seasonal lift and other variables, he should send in 2,000 units. The seller goes into Seller Central, where he can quickly see the FBA fees that would be paid on that ASIN in the new Fee Preview column.

To build the shipment for these 2,000 units, the seller enters the new FBA Shipment Creation Workflow, which offers improved navigation and clarity on prep requirements. Within the workflow, the seller opts to send his units with an Amazon Partnered LTL shipment, which offers price discounts and enhanced tracking, so the seller can stay up-to-date as the units are received at the fulfillment center. Once in stock, the seller can now set a replenishment alert to notify him if the inventory falls below a set Weeks-of-Cover threshold, to help him stay in stock for the holidays.

Now for some updates

A New, More Efficient Way to Reconcile Your Inventory

The new Inventory Reconciliation Report gives you increased visibility into your inventory events for an 18-month period. You can view the online report product by product or download the report and see movements for your entire FBA inventory.

The new Inventory Reconciliation Report enables you to:

  • View your monthly beginning and ending physical quantities, sales, returns, removals, disposals, and more in one report.
  • Follow links to other inventory reports for more information on particular units.
  • See reimbursements for lost or damaged inventory at the click of a button.

If you notice any discrepancies, try expanding the dates of your report. Inventory events that affect your data may have occurred in a month outside of the report window.

Try the Inventory Reconciliation Report today.

Automatic Reimbursements for Amazon Returns

When you use FBA, your business benefits from Amazon’s customer obsession. Customers love and trust Amazon’s customer service, and it’s one of the reasons they keep coming back—especially during the holidays. Amazon offers returns for most products within 30 days of receipt of shipment. In certain situations, Amazon may go above and beyond that policy to provide an excellent customer experience—but did you know that these returns accepted more than 30 days past our stated returns window are now automatically reimbursed to your FBA account?

For example, imagine a customer buys one of your FBA products on Amazon.com with a 30-day return policy. Seventy days later, the customer calls Amazon’s customer service, and based on their specific case we grant them a free return and debit your account. Under the new policy, we will automatically reimburse your account the Replacement Value of the product, and the product will not be added to your inventory. In other words, you get paid for the product, and Amazon takes care of the customer on your behalf. Please note that we may not reimburse if the return is related to a recall, product defect, violation of our policies, or similar reason.

FBA Launches Inbound Performance Alerts for Problem ASINs

In a continuing effort to receive your products faster and increase your visibility into your inbound issues, the FBA team is now surfacing Inbound Performance Alerts for ASINs in Seller Central. These workflow alerts identify your ASINs that have a history of inbound issues, such as insufficient prep, so that you can improve your inbound processes.

If you have an Inbound Performance Alert - ASIN, you will be notified of the problem on your Seller Central home page, through e-mail, in your AFN inventory, in the shipment creation workflow, and in the Shipment Summary where the most recent problem occurred. You will be asked to acknowledge issues with these ASINs before they can be added to a shipment to Amazon's fulfillment centers. Resolving these inbound problems will improve your products’ receive times at the fulfillment center and make them available for purchase sooner.

For more information, please visit the Inbound Performance Alerts help page (sign in required).

Get Personalized Recommendations with Selling Coach

In a recent interview with TechCrunch, Peter Faricy, vice president and general manager of Amazon Marketplace, shared how Amazon is providing personalized recommendations to help Amazon sellers grow their business. He highlighted the "Almost Out-of-Stock e-mail" as the most popular type of recommendation among sellers.

"[Almost Out-of-Stock] is one of the most powerful e-mails for serving customers better. Managing your inventory in e-commerce is very, very challenging, and sellers tell us they really find our recommendations useful," Faricy said.

He also pointed out that a growing favorite among sellers is product recommendations. Amazon identifies products that customers are searching for, compares them with products you are selling, and surfaces any products that you might add to complement your existing inventory set.

"We have millions of unique products at Amazon today and yet, I can tell you we have an opportunity to add millions more," Faricy said. By helping sellers identify products that are in demand, Faricy said Amazon can expand the product base it offers to customers. "Our goal is to make it very easy for [sellers] to join Amazon and very easy for them to make money, and we know that it’s really a win-win."

There are more than 50 different recommendation types available depending on your account type, and many are FBA specific. You can select which ones you would like to receive by going to Amazon Selling Coach Notifications (sign in required).

Let FBA Help Scale Your off-Amazon Business over the Holidays

Are you investing in additional buildings and employees to handle your increased holiday sales volume on other e-commerce channels? Multi-Channel Fulfillment enables you to fulfill orders from your other channels through FBA. You manage a single pool of inventory in Amazon fulfillment centers and Amazon picks, packs, and ships your orders to your off-Amazon customers—all you need to do is provide a ship-to address. Your orders can ship in a brand-neutral blank box for a fee, and you can include your company name and contact information on the packing slip at no charge. You can even have customer returns sent back to the fulfillment center for processing. The best part is that you don't have to commit or sign up in advance; simply use your current FBA inventory, and create a Multi-Channel Fulfillment order with your products sell.

Learn How to Create a Multi-Channel Fulfillment Order.

For assistance, please contact Seller Support.

If you'd rather not receive future e-mails of this sort from Amazon Services, please opt out here: unsubscribe

©2013 Amazon Services. All rights reserved. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210
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