Received: from mm-retail-out-1104.amazon.com ([207.171.165.136]:26920) by stodi.digitalkingdom.org with esmtp (Exim 4.80.1) (envelope-from <810-GRW-452.0.11200.0.0.21234.7.101736032@eu-lon-188.mktomail.com>) id 1VTsud-0001dl-SE for treasurer@lojban.org; Wed, 09 Oct 2013 05:30:52 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=amazon.com; i=no-reply@amazon.com; q=dns/txt; s=amazon201209; t=1381321827; x=1412857827; h=date:from:reply-to:to:message-id:subject:mime-version; bh=Ci6ecYWPbu1r2K0pSfocLObtc35v7Cecl9p8AcyPsbw=; b=rP3RIIq2Oc/cA3OLL+rwVTJZmxWM3TOPXfz8B25V+XKTYHboy+ldbFIO Rc7h+ntU91SBI2lJEMgwBRWhBHyxZwFjECpNS5yWh9tqQczZTBqLI1iae SMoT5KhO5/wRDxqq2rAwLJQ1d0AX6ujbj+kNTHtcdH4vjkosw3A1bFcBv Y=; X-MSFBL: dHJlYXN1cmVyQGxvamJhbi5vcmdAZHZwLTk0LTIzNi0xMTktNTdAYmctbG9uZC0w MUA4MTAtR1JXLTQ1Mjo4NzM1NjoxMTIwMDo0NTY0MDowOjIxMjM0Ojc6MTAxNzM2 MDMy Date: Wed, 9 Oct 2013 07:28:48 -0500 (CDT) From: Fulfillment by Amazon Reply-To: no-reply@amazon.com To: treasurer@lojban.org Message-ID: <623072464.16498435.1381321728002.JavaMail.root@bg-lond-01> Subject: FBA Newsletter: Holiday Edition - October 2013 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_16498428_1517496928.1381321727993" X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy breadcrumbId: ID-lon-mas1-marketo-org-34732-1379614089495-2-28990072 X-MarketoID: 810-GRW-452:87356:11200:45640:0:21234:7:101736032 X-PVIQ: 000326-000757-000001-000000-068437 X-Binding: bg-lond-01 X-Mailfrom: 810-GRW-452.0.11200.0.0.21234.7.101736032@eu-lon-188.mktomail.com X-Spam-Score: -0.1 (/) X-Spam_score: -0.1 X-Spam_score_int: 0 X-Spam_bar: / ------=_Part_16498428_1517496928.1381321727993 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Greetings from Fulfillment by Amazon We know you are working hard now to ensure a prosperous holiday selling sea= son. We=E2=80=99ve geared our October newsletter to help you accomplish jus= t that. Read on for key dates, inbound tips, and reports to make your FBA e= xperience as smooth as possible. Key Dates and Helpful Holiday Guides To help stay in stock during the holiday selling season, we strongly recomm= end getting your inbound shipments to our fulfillment centers well in advan= ce of the key holiday selling dates. Get the majority of your Less-than-Tru= ckload (LTL) shipments into Amazon fulfillment centers by early November an= d send replenishment shipments as needed throughout the holiday selling sea= son. Mark your calendar with these estimated holiday selling and receive-by date= s, or download and print our full 2013 FBA Holiday Calendar : To be in stock for=E2=80=A6 Cyber Monday (12/2), the Monday following Thanksgiving Plan so that Amazon receives your inventory on or before=E2=80=A6 November 25, 2013 To be in stock for=E2=80=A6 The expected last day (12/17) that a customer can order with FREE Shipping = or Standard Shipping for delivery by December 25 Plan so that Amazon receives your inventory on or before=E2=80=A6 December 10, 2013 To be in stock for=E2=80=A6 The expected last day (12/21) that a customer can order with Two-Day Shippi= ng for delivery by December 25 Plan so that Amazon receives your inventory on or before=E2=80=A6 December 12, 2013 To be in stock for=E2=80=A6 The expected last days (12/23 and 12/24) that a customer can order last-min= ute using One-Day and Local Express Shipping for delivery by December 25 December 16, 2013 All dates are estimates and subject to change. With the focus on the holidays, don=E2=80=99t forget to replenish your stoc= k for any expected sales bump in the new year. January is a busy time for r= eturns and exchanges, as well as for shoppers who have gift cards to redeem= . Even if you have extra inventory in our fulfillment centers as the holidays= approach, you can always use Multi-Channel Fulfillment to fulfill orders f= rom your own site or other sales channels. You can choose to use Multi-Chan= nel Fulfillment at any ti= me, so consider it as an added layer of flexibility for your inventory. Want more ideas on how to make Amazon seller tools work for you this holida= y? Read more FBA Holiday Selling Tips and Tools or watch the following video= s: FBA Holiday Selling Tips Selling on Amazon for the Holidays (webinar) 5 Top Inbound Mistakes and How to Avoid Them During the holidays, every shipment delay can be costly, and the best way t= o avoid delays is to make sure that your inbound shipments are perfect. We = asked our FBA inbound experts: What common mistakes do sellers make when pa= ckaging shipments that delay the receiving process? Here are the product pr= ep and inbound issues they see most often, and how to avoid them: 1. Quantities that don=E2=80=99t match the Purchase Order. Double-check tha= t each item is listed on the Purchase Order in the correct quantity. 2. Items with no scannable barcodes. Products should have scannable barcode= s, and labels should be placed flat, covering the original barcode. 3. Unprotected fragile products. Fragile items must withstand a 3-foot drop= . Wrap these products individually with bubble-wrap and place a scannable b= arcode label on the outside of the packaging. 4. Wrong bag or no bag for certain product categories. Exposed textiles, li= quids, small items, and baby products should be packaged in transparent pol= y bags with a suffocation warning. 5. Shipments that aren=E2=80=99t sent to the right fulfillment centers. Sen= ding the right quantities of product to the right fulfillment centers helps= ensure that your items are available to customers faster. Especially if you=E2=80=99re selling new items with FBA this season, review= prep guidelines to ensure that our fulfillment center associates can recei= ve your shipments efficiently and safely. Read our labeling requirements and packaging and prep requireme= nts , or watch our video tutori= als . Using FBA Programs and Reports this Season Here are some common challenges sellers face with inbound shipments during = the peak selling season and ways to use FBA features and reports to keep th= e process running smoothly. Challenge: Keeping track of your inbound shipments and inventory. Solutions: - Use Amazon Partnered Carrier for inbound shipments. - Upload your tracking numbers for each shipment. - Use the new Shipment Reconciliation Tool . - Review your Inbound Performance Summary (sign in required) for any issues t= hat need your attention, or download the Inbound Performance (sign in required) report to view issues at the shipmen= t level. Challenge: Maintaining enough inventory in the fulfillment centers for the = increased holiday demand. Solutions: - Set your Replenishment Alerts for both weeks of cover and alert quantity a= t a threshold that gives you enough time to send more inventory. - Review your historical data using the Inventory Reconciliation (sign in required) report to make invento= ry quantity decisions. - Use the Amazon Selling Coach dashboard on the business reports (si= gn in required) page to see your potential opportunities. - Sign up for Amazon Selling Coach (sign in required) e-mails = to get suggestions delivered to your inbox. Challenge: Creating processes that can systematically minimize inbound issu= es for your products. Solutions: - Use the FBA Label Service and FBA Prep Service to make your units =E2=80= =9Ce-commerce ready=E2=80=9D for storage and fulfillment to customers. Both= services can be enabled in the New Shipment Creation Workflow . - Stock up on prep supplies from the new Amazon-Preferred Packaging & Shipp= ing Supplies sto= re. Amazon Launches New Product Prep & Shipping Supplies Store Sourcing your Amazon-preferred product prep and shipping supplies is now ea= sier than ever and can help you manage your holiday shipments, thanks to a = brand-new storefront on Amazon.com. You can now get your poly bags, boxes, stretch wrap, bubble wrap, tapes and= dispensers, printers and labels, and other packaging accessories directly = from Amazon. We use our global shipping expertise to bring these business-c= ritical supplies directly to your business's doorstep. Explore the new Amazon-Preferred Product Prep & Shipping Supplies store to see how Amazon c= an help with your product prep supply needs. For assistance, please contact Seller Support . If you'd rather not receive future e-mails of this sort from Amazon Service= s, please opt out here: unsubscribe =C2=A92013 Amazon Services. All rights reserved. Amazon.com, 410 Terry Aven= ue North, Seattle, WA 98109-5210 - ------=_Part_16498428_1517496928.1381321727993 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit FBA Newsletter

 

In this edition

Key Dates and Helpful Holiday Guides

5 Top Inbound Mistakes and How to Avoid Them

Using FBA Programs and Reports this Season

Amazon Launches New Product Prep and Shipping Supplies Store

Countdown to Black Friday

Download the 2013 FBA Holiday Calendar

Issue Refunds on FBA Orders

Now, you can make a partial or full refund on FBA orders without contacting Seller Support for assistance. Even though Amazon.com provides customer service for your FBA orders, we recognize that there are times when you want to get involved in the process by proactively issuing refunds or concessions to enhance the buyer experience. It's easy to issue a refund for your FBA orders right within Seller Central. Simply locate the order in Manage Your Orders, click the Refund Order button, and complete the full- or partial-refund online form.

For complete instructions on refunding a customer for an FBA order, visit Issuing Refunds to Customers.

Partnered Carrier Options Now Available through Amazon MWS

If you use Amazon Marketplace Web Service (MWS) to integrate your business with Amazon systems, you can now take advantage of Amazon Partnered Carrier options available through Amazon MWS.
With this new release, Amazon MWS sellers now have access to the same functionality available through Seller Central for both Partnered Carrier and Non-Partnered Carrier shipments.

For more information about Amazon MWS, visit the Amazon MWS portal. Amazon MWS is available only to Pro Merchants.

Rescuing Stranded Inventory Made Easy

With the holidays on the horizon, you can't afford to let any inventory lie stranded in the fulfillment center. Now seeing and rescuing stranded inventory is easier than ever.

This new feature resides in your All Inventory View on Seller Central. Whenever you have any stranded inventory in the fulfillment centers, Fix Stranded Inventory will appear to the left of your inventory list. Selecting this option will filter your list so only stranded inventory will be visible. Using the Actions drop-down menu, you can rescue stranded inventory by relisting it or creating a removal order:

Fix Stranded Inventory

Fix Stranded Inventory can help you identify dormant sales opportunities or avoid unnecessary storage fees by removing units you don't intend to sell.

Learn more how to Fix Stranded Inventory.

Subscribe to the FBA Newsletter

We send this FBA newsletter to the e-mail address associated with your seller account. However, you can subscribe additional e-mail addresses to the newsletter using our online subscription form. This way you can make sure that key people in your business are able to get the news and updates that help them manage your business with FBA. Go to Subscribe to the FBA Newsletter to sign up additional e-mail addresses today.

 

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October 2013 Newsletter

Greetings from Fulfillment by Amazon

We know you are working hard now to ensure a prosperous holiday selling season. We’ve geared our October newsletter to help you accomplish just that. Read on for key dates, inbound tips, and reports to make your FBA experience as smooth as possible.

Key Dates and Helpful Holiday Guides

To help stay in stock during the holiday selling season, we strongly recommend getting your inbound shipments to our fulfillment centers well in advance of the key holiday selling dates. Get the majority of your Less-than-Truckload (LTL) shipments into Amazon fulfillment centers by early November and send replenishment shipments as needed throughout the holiday selling season.

Mark your calendar with these estimated holiday selling and receive-by dates, or download and print our full 2013 FBA Holiday Calendar:

To be in stock for… Plan so that Amazon receives your inventory on or before…
Cyber Monday (12/2), the Monday following Thanksgiving November 25, 2013
The expected last day (12/17) that a customer can order with FREE Shipping or Standard Shipping for delivery by December 25 December 10, 2013
The expected last day (12/21) that a customer can order with Two-Day Shipping for delivery by December 25 December 12, 2013
The expected last days (12/23 and 12/24) that a customer can order last-minute using One-Day and Local Express Shipping for delivery by December 25 December 16, 2013

All dates are estimates and subject to change.

With the focus on the holidays, don’t forget to replenish your stock for any expected sales bump in the new year. January is a busy time for returns and exchanges, as well as for shoppers who have gift cards to redeem.

Even if you have extra inventory in our fulfillment centers as the holidays approach, you can always use Multi-Channel Fulfillment to fulfill orders from your own site or other sales channels. You can choose to use Multi-Channel Fulfillment at any time, so consider it as an added layer of flexibility for your inventory.

Want more ideas on how to make Amazon seller tools work for you this holiday? Read more FBA Holiday Selling Tips and Tools or watch the following videos:

FBA Holiday Selling Tips

Selling on Amazon
for the Holidays (webinar)

5 Top Inbound Mistakes and How to Avoid Them

During the holidays, every shipment delay can be costly, and the best way to avoid delays is to make sure that your inbound shipments are perfect. We asked our FBA inbound experts: What common mistakes do sellers make when packaging shipments that delay the receiving process? Here are the product prep and inbound issues they see most often, and how to avoid them:

  1. Quantities that don’t match the Purchase Order. Double-check that each item is listed on the Purchase Order in the correct quantity.
  2. Items with no scannable barcodes. Products should have scannable barcodes, and labels should be placed flat, covering the original barcode.
  3. Unprotected fragile products. Fragile items must withstand a 3-foot drop. Wrap these products individually with bubble-wrap and place a scannable barcode label on the outside of the packaging.
  4. Wrong bag or no bag for certain product categories. Exposed textiles, liquids, small items, and baby products should be packaged in transparent poly bags with a suffocation warning.
  5. Shipments that aren’t sent to the right fulfillment centers. Sending the right quantities of product to the right fulfillment centers helps ensure that your items are available to customers faster.


Especially if you’re selling new items with FBA this season, review prep guidelines to ensure that our fulfillment center associates can receive your shipments efficiently and safely. Read our labeling requirements and packaging and prep requirements, or watch our video tutorials.

 

Using FBA Programs and Reports this Season

Here are some common challenges sellers face with inbound shipments during the peak selling season and ways to use FBA features and reports to keep the process running smoothly.

Challenge: Keeping track of your inbound shipments and inventory.

Solutions:


Challenge: Maintaining enough inventory in the fulfillment centers for the increased holiday demand.

Solutions:

  • Set your Replenishment Alerts for both weeks of cover and alert quantity at a threshold that gives you enough time to send more inventory.
  • Review your historical data using the Inventory Reconciliation (sign in required) report to make inventory quantity decisions.
  • Use the Amazon Selling Coach dashboard on the business reports (sign in required) page to see your potential opportunities.
  • Sign up for Amazon Selling Coach (sign in required) e-mails to get suggestions delivered to your inbox.


Challenge: Creating processes that can systematically minimize inbound issues for your products.

Solutions:

Amazon Launches New Product Prep & Shipping Supplies Store

Sourcing your Amazon-preferred product prep and shipping supplies is now easier than ever and can help you manage your holiday shipments, thanks to a brand-new storefront on Amazon.com.

You can now get your poly bags, boxes, stretch wrap, bubble wrap, tapes and dispensers, printers and labels, and other packaging accessories directly from Amazon. We use our global shipping expertise to bring these business-critical supplies directly to your business's doorstep.

Explore the new Amazon-Preferred Product Prep & Shipping Supplies store to see how Amazon can help with your product prep supply needs.

For assistance, please contact Seller Support.

If you'd rather not receive future e-mails of this sort from Amazon Services, please opt out here: unsubscribe

©2013 Amazon Services. All rights reserved. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210
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