Received: from mm-retail-out-1104.amazon.com ([207.171.165.136]:47320) by stodi.digitalkingdom.org with esmtp (Exim 4.80.1) (envelope-from <810-GRW-452.0.14497.0.0.27317.7.101736032@eu-lon-188.mktomail.com>) id 1WELWm-0001Dq-NB for treasurer@lojban.org; Fri, 14 Feb 2014 08:22:23 -0800 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=amazon.com; i=no-reply@amazon.com; q=dns/txt; s=amazon201209; t=1392394965; x=1423930965; h=date:from:reply-to:to:message-id:subject:mime-version; bh=A7OdPCSFfteySqdwUS1hRZKcFv3fCl0mVARldq8YAZs=; b=bdd39S5ORpuEZohsflaicwGyUrs3wDNT5o3AMivF86giddsVDYrf6epg vyQMDXjuBTRDRcq3cwJysZ7HiIZ8muOOEv1hOCthIhwdVKjIjUNNMFT83 RUp5YC0/Z9/ziG2wU572LLg8U8+SDBvuBSXz68pKLqi9q9i1EnCH2sni/ U=; X-MSFBL: dHJlYXN1cmVyQGxvamJhbi5vcmdAZHZwLTk0LTIzNi0xMTktNTdAYmctbG9uZC0w MUA4MTAtR1JXLTQ1MjoxMDU4NzI6MTQ0OTc6NjA1NTY6MDoyNzMxNzo3OjEwMTcz NjAzMg== Date: Fri, 14 Feb 2014 10:18:24 -0600 (CST) From: Fulfillment by Amazon Reply-To: no-reply@amazon.com To: treasurer@lojban.org Message-ID: <810882954.125688563.1392394704289.JavaMail.root@lon-mas1.marketo.org> Subject: FBA Newsletter: February 2014 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_125688562_396272843.1392394704288" X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy X-PVIQ: 000326-000757-000001-000000-083009 X-Binding: bg-lond-01 X-MarketoID: 810-GRW-452:105872:14497:60556:0:27317:7:101736032 X-Mailfrom: 810-GRW-452.0.14497.0.0.27317.7.101736032@eu-lon-188.mktomail.com X-Spam-Score: -0.1 (/) X-Spam_score: -0.1 X-Spam_score_int: 0 X-Spam_bar: / ------=_Part_125688562_396272843.1392394704288 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable February 2014 Newsletter =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Greetings from Fulfillment by Amazon =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Last month the FBA team had the privilege of hearing from a group of Amazo= n sellers who took the time to travel to our Seattle offices and share the= ir experiences. With this valuable first-hand feedback, all of us at FBA a= re able to better focus our ongoing efforts to build programs and features= that will help make your lives easier and your Amazon businesses thrive. We=E2=80=99re listening, and we hope you continue to speak your mind, becau= se this direct feedback only helps us to get better. =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D FBA Learns From Sellers at Seattle Conference On January 16, 2014, we invited six sellers to visit the FBA team in Seattl= e, Wash., and participate in a day of panel discussions and breakout sessio= ns. Throughout the course of the day, our guests shared with us how FBA helps t= heir businesses. More importantly, they told us where our service needs imp= rovement. Our sellers shared anecdotes and examples of everyday obstacles a= nd ideas for ways to grow their businesses, from shipment creation and inve= ntory receiving to demand forecasting and analytics=E2=80=94and they challe= nged the FBA team to solve them. How you can send us feedback One of our core principles at Amazon is =E2=80=9CCustomer Obsession,=E2=80= =9D and for the FBA team, sellers are our customers. While we can=E2=80=99t= sit down with every individual seller in person, we=E2=80=99re always list= ening to you. Here are some of the ways you can send us your thoughts on ho= w we=E2=80=99re doing: - On many tools in Seller Central, we ask you to =E2=80=9CRate this page=E2= =80=9D with a numeric rating and any comments. - We conduct surveys on a regular basis to better understand your needs an= d level of satisfaction with FBA. - With some of our major changes, such as the recent U.S. fee change annou= ncement, we provide an email address where you can tell us what you think. = But even if we don't, you can always search our Help pages or contact Selle= r Support if you have any concerns. - You can also voice your opinion by participating in discussions in the A= mazon Services Seller Forums . (sign-in required) =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D New Video: Take a Peek Inside an Amazon Fulfillment Center When you send your inventory to Amazon fulfillment centers, it=E2=80=99s vi= tal to follow our prep, packaging, and labeling requirements so your shipme= nts can be received quickly and accurately. Take a peek inside an Amazon fu= lfillment center to see how Amazon receives your shipments. =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D New Shipment Creation Workflow Now Available in Canada FBA has launched the new Shipment Creation Workflow in Canada. Sellers on A= mazon.ca can now access many benefits by using the new Shipment Creation Wo= rkflow, including: - Shipment tracking and research tools: The new Shipment Reconciliation To= ol=E2=80=94exclusively available in the new Shipment Creation Workflow=E2= =80=94helps you quickly spot shipment problems and get answers faster when = you have questions. - Fewer shipments encountering issues: Sellers using the new Shipment Crea= tion Workflow have seen fewer shipments delayed due to unplanned product pr= ep and packaging, which in turn can reduce costs and receiving times. - Access to on-demand product prep services: Save time in preparing your p= roducts for shipment to customers by letting Amazon prepare your products t= o be e-commerce ready. - Integration with upload templates: Upload details of larger shipments us= ing shipping plan file templates that are fully compatible with the new Shi= pment Creation Workflow=E2=80=99s other features, such as prep services and= a downloadable pack list to help you or your team pack the right item in t= he right box. To try out the new Shipment Creation Workflow, sign into your Seller Centra= l Canada account and click the =E2=80=9CTry it now=E2=80=9D button at the t= op of your Manage FBA Inventory page (sign-in required). =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Reminder: FBA Fee Changes Effective February 18 In December, we announced that Fulfillment by Amazon will be adjusting rat= es in the U.S. to reflect the rising costs of storage, fulfillment, transp= ortation, and customer service. These fee changes take effect on February = 18. The upcoming changes are to fulfillment fees, monthly storage fees, and Inv= entory Placement Service fees. In addition, effective May 29, the Pick & Pack Fee for clothing products wi= ll increase by $0.40 per unit. For more information on the 2014 FBA fee changes, including full fee sche= dules, definitions, and examples, visit >Fulfillment by Amazon Fee Changes= 2014 . =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Changes to Shipment Creation and Inventory Management In January, we announced to U.S. FBA sellers that we=E2=80=99ll be phasing= out the old shipment workflow on March 31, 2014. Over the last several mo= nths, we've made some important additions to Seller Central based on feedb= ack from sellers like you. These changes streamline two key sets of tasks:= shipment creation and inventory management. Learn more about these Seller Central changes. =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D FBA Long-Term Storage Fee Deadline is February 15 As of February 15, 2014, inventory that has been in our U.S. fulfillment = centers for 365 days or more will be assessed a Long-Term Storage Fee. To avoid having to worry about future inventory cleanups, go to your Fulf= illment by Amazon Settings to set up Automated Long- Term Storage Removals= = (sign in required). You can also use the Recommended Removal report in Seller Central to easil= y identify and remove Units that may be assessed Long-Term Storage Fees. A= ccess and download the Recommended Removal report in Seller Central by goi= ng to Reports > Fulfillment > Inventory > Recommended Removal. If you rece= ive a "No results found" message when you run the report, it means that yo= u have no inventory that will be charged the Long-Term Storage Fee. Learn more about the Long-Term Storage Fee . =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Subscribe to the FBA Newsletter We send this FBA newsletter to the e-mail address associated with your se= ller account. However, you can subscribe additional e-mail addresses to th= e newsletter using our online subscription form. This way you can make sur= e that key people in your business are able to get the news and updates th= at help them manage your business with FBA. Go to Subscribe to the FBA New= sletter to= sign up additional e-mail addresses today. =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D =20 Social Media =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=20 For assistance, please contact Seller Support . =20 If you'd rather not receive future e-mails of this sort from Amazon Servic= es, please opt out here: unsubscribe =20 =C2=A92014 Amazon Services. All rights reserved. Amazon.com, 410 Terry Ave= nue North, Seattle, WA 98109-5210. - ------=_Part_125688562_396272843.1392394704288 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit FBA Newsletter

 

 

Fulfillment by Amazon

In this edition

FBA Learns From Sellers at Seattle Conference

New Video: Take a Peek Inside an Amazon Fulfillment Center

New Shipment Creation Workflow Now Available in Canada

Reminder: FBA Fee Changes Effective February 18

In December, we announced that Fulfillment by Amazon will be adjusting rates in the U.S. to reflect the rising costs of storage, fulfillment, transportation, and customer service. These fee changes take effect on February 18.

The upcoming changes are to fulfillment fees, monthly storage fees, and Inventory Placement Service fees.

In addition, effective May 29, the Pick & Pack Fee for clothing products will increase by $0.40 per unit.

For more information on the 2014 FBA fee changes, including full fee schedules, definitions, and examples, visit >Fulfillment by Amazon Fee Changes 2014.

Changes to Shipment Creation and Inventory Management

In January, we announced to U.S. FBA sellers that we’ll be phasing out the old shipment workflow on March 31, 2014. Over the last several months, we've made some important additions to Seller Central based on feedback from sellers like you. These changes streamline two key sets of tasks: shipment creation and inventory management.

Learn more about these Seller Central changes.

FBA Long-Term Storage Fee Deadline is February 15

As of February 15, 2014, inventory that has been in our U.S. fulfillment centers for 365 days or more will be assessed a Long-Term Storage Fee.

To avoid having to worry about future inventory cleanups, go to your Fulfillment by Amazon Settings to set up Automated Long- Term Storage Removals (sign in required).

You can also use the Recommended Removal report in Seller Central to easily identify and remove Units that may be assessed Long-Term Storage Fees. Access and download the Recommended Removal report in Seller Central by going to Reports > Fulfillment > Inventory > Recommended Removal. If you receive a "No results found" message when you run the report, it means that you have no inventory that will be charged the Long-Term Storage Fee.

Learn more about the Long-Term Storage Fee.

Subscribe to the FBA Newsletter

We send this FBA newsletter to the e-mail address associated with your seller account. However, you can subscribe additional e-mail addresses to the newsletter using our online subscription form. This way you can make sure that key people in your business are able to get the news and updates that help them manage your business with FBA. Go to Subscribe to the FBA Newsletter to sign up additional e-mail addresses today.

 

Social Media

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February 2014 Newsletter

Greetings from Fulfillment by Amazon

Last month the FBA team had the privilege of hearing from a group of Amazon sellers who took the time to travel to our Seattle offices and share their experiences. With this valuable first-hand feedback, all of us at FBA are able to better focus our ongoing efforts to build programs and features that will help make your lives easier and your Amazon businesses thrive.

We’re listening, and we hope you continue to speak your mind, because this direct feedback only helps us to get better.

FBA Learns From Sellers at Seattle Conference

On January 16, 2014, we invited six sellers to visit the FBA team in Seattle, Wash., and participate in a day of panel discussions and breakout sessions.

Throughout the course of the day, our guests shared with us how FBA helps their businesses. More importantly, they told us where our service needs improvement. Our sellers shared anecdotes and examples of everyday obstacles and ideas for ways to grow their businesses, from shipment creation and inventory receiving to demand forecasting and analytics—and they challenged the FBA team to solve them.

How you can send us feedback

One of our core principles at Amazon is “Customer Obsession,” and for the FBA team, sellers are our customers. While we can’t sit down with every individual seller in person, we’re always listening to you. Here are some of the ways you can send us your thoughts on how we’re doing:

  • On many tools in Seller Central, we ask you to “Rate this page” with a numeric rating and any comments.
  • We conduct surveys on a regular basis to better understand your needs and level of satisfaction with FBA.
  • With some of our major changes, such as the recent U.S. fee change announcement, we provide an email address where you can tell us what you think. But even if we don't, you can always search our Help pages or contact Seller Support if you have any concerns.
  • You can also voice your opinion by participating in discussions in the Amazon Services Seller Forums. (sign-in required)

New Video: Take a Peek Inside an Amazon Fulfillment Center

When you send your inventory to Amazon fulfillment centers, it’s vital to follow our prep, packaging, and labeling requirements so your shipments can be received quickly and accurately. Take a peek inside an Amazon fulfillment center to see how Amazon receives your shipments.

New Shipment Creation Workflow Now Available in Canada

FBA has launched the new Shipment Creation Workflow in Canada. Sellers on Amazon.ca can now access many benefits by using the new Shipment Creation Workflow, including:

  • Shipment tracking and research tools: The new Shipment Reconciliation Tool—exclusively available in the new Shipment Creation Workflow—helps you quickly spot shipment problems and get answers faster when you have questions.
  • Fewer shipments encountering issues: Sellers using the new Shipment Creation Workflow have seen fewer shipments delayed due to unplanned product prep and packaging, which in turn can reduce costs and receiving times.
  • Access to on-demand product prep services: Save time in preparing your products for shipment to customers by letting Amazon prepare your products to be e-commerce ready.
  • Integration with upload templates: Upload details of larger shipments using shipping plan file templates that are fully compatible with the new Shipment Creation Workflow’s other features, such as prep services and a downloadable pack list to help you or your team pack the right item in the right box.

To try out the new Shipment Creation Workflow, sign into your Seller Central Canada account and click the “Try it now” button at the top of your Manage FBA Inventory page (sign-in required).

 

For assistance, please contact Seller Support.

If you'd rather not receive future e-mails of this sort from Amazon Services, please opt out here: unsubscribe

 ©2014 Amazon Services. All rights reserved. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210.
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